Dynamic Meetings & Events Assistant Guest-Centric Proactive

The Best Western Plus Windmill Village Hotel, Golf Club & Spa; Coventry; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive room rates

Career development and training

Job summary

Windmill Village Hotel, Golf Club & Spa in Coventry is seeking a Meeting & Events Assistant to deliver exceptional customer service within the Meeting & Events team. You will work to the hotel's brand standards, support sales opportunities and ensure smooth event delivery.

The role focuses on anticipating guests’ needs, setting up rooms, serving food and beverages, upselling where appropriate, and maintaining high standards across function rooms.

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work in a fast paced Meeting & Events environment.
• Willingness to learn and develop skills in hospitality.

Responsibilities

• Anticipate guests' needs and respond promptly with solutions.
• Serve food and drinks and handle guest queries in a timely, friendly manner.
• Understand responsibilities to ensure smooth operation per brand standards.

Skills

Guest service

Upselling

Teamwork

Communication

Job description

Windmill Village Hotel, Golf Club & Spa in Coventry is seeking a Meeting & Events Assistant to deliver exceptional customer service within the Meeting & Events team. You will work to the hotel's brand standards, support sales opportunities and ensure smooth event delivery.

The role focuses on anticipating guests’ needs, setting up rooms, serving food and beverages, upselling where appropriate, and maintaining high standards across function rooms.