Dynamic Internal Sales Executive for Engineering & MRO

Hayley Group; North East; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Life assurance (2x salary)

Pension scheme

Healthcare schemes

Wellness programmes

Uniform & PPE provided

Hayley Academy training

Job summary

Hayley Group in Seaham is seeking an Internal Sales Executive to handle customer enquiries, quotes, and orders at the trade counter. You will respond to inquiries by phone and in person, providing expert product knowledge and excellent service.

Experience in internal sales or customer service is valued, with training provided. A proactive, self-motivated candidate who can work independently or as part of a team will thrive in this role at our Seaham branch.

Qualifications

• Knowledge of MRO/Engineering products is ideal, but full training will be provided.
• Prior internal sales experience or experience within a customer service / administrative environment.
• Excellent negotiation and communication skills.
• Self-motivated with strong organisational and time-management skills.

Responsibilities

• Respond to incoming enquiries, respond to customer queries and process orders.
• Be the face of the trade counter, assisting walk-in customers with expert knowledge.
• Proactively follow up on outstanding inquiries, prepare accurate quotations, and upsell where possible.
• Work both independently and as part of a team in a fast-paced environment.

Skills

Negotiation

Communication

Time management

Teamwork

Self-motivation

Job description

Hayley Group in Seaham is seeking an Internal Sales Executive to handle customer enquiries, quotes, and orders at the trade counter. You will respond to inquiries by phone and in person, providing expert product knowledge and excellent service.

Experience in internal sales or customer service is valued, with training provided. A proactive, self-motivated candidate who can work independently or as part of a team will thrive in this role at our Seaham branch.