Exeter Internal Sales Exec: Quotes, Upsell & Service

Hayley Group; Exeter; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance (x2 salary)

Healthcare schemes

Company pension

Wellness programmes

Uniform & PPE provided

Hayley Academy training

Job summary

Hayley Dexis in Exeter, Devon, is seeking an Internal Sales Executive to handle enquiries, answer questions, and process orders with a proactive, customer-first approach.

You will be the face of our trade counter, providing expert knowledge to walk-in customers and following up on enquiries. Knowledge of MRO/Engineering products helps, but full training is provided; strong negotiation and communication skills are essential.

Qualifications

• Experience in internal sales or customer service/administrative environment.
• Knowledge of MRO/Engineering products is ideal; training provided.
• Excellent negotiation and communication skills.
• Self-motivated with strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Work well under pressure in a fast-paced environment.

Responsibilities

• Respond to incoming enquiries and customer queries; process orders.
• Be the face of the trade counter, assisting walk-in customers with expert knowledge.
• Proactively follow up on outstanding enquiries and prepare accurate quotations.
• Look for upsell opportunities and add value wherever possible.
• Work well in a busy, fast-paced environment, managing tasks efficiently.

Skills

Negotiation skills

Communication skills

Self-motivated

Time management

Teamwork

Job description

Hayley Dexis in Exeter, Devon, is seeking an Internal Sales Executive to handle enquiries, answer questions, and process orders with a proactive, customer-first approach.

You will be the face of our trade counter, providing expert knowledge to walk-in customers and following up on enquiries. Knowledge of MRO/Engineering products helps, but full training is provided; strong negotiation and communication skills are essential.