Dynamic Hire & Sales Coordinator – Grow Relationships

Speedy Hire Plc.; St Helens; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

26 days leave

Life assurance

Pension

Employee assistance programme

Benefits platform

Training & progression

Supportive team

Job summary

Speedy Hire is seeking a Hire and Sales Coordinator to support customers, manage hire enquiries, and identify opportunities to grow the business in Haydock. You will work closely with our sales, hire and operations teams to ensure equipment is available and hires run smoothly.

The ideal candidate has customer service or sales administration experience, excellent communication, a proactive, results‑driven mindset, and the ability to build strong relationships with customers and colleagues.

Qualifications

• Previous experience in customer service, sales administration, hire desk or a similar customer-facing role.
• Excellent communication skills and the confidence to build relationships with customers and colleagues.
• A proactive, positive and customer-focused approach.
• Good IT skills and confidence using customer management systems.

Responsibilities

• Managing customer hire enquiries, bookings, extensions and off-hires.
• Providing excellent customer service by telephone, email and through internal systems.
• Building and maintaining strong relationships with new and existing customers.
• Proactively identifying sales opportunities and promoting Speedy's products and services.
• Preparing quotations, processing hire orders and ensuring documentation is completed accurately.
• Working closely with depots, transport and operational teams to coordinate equipment availability, deliveries and collections.
• Following up on quotations and customer enquiries to maximise sales conversions.
• Supporting customer retention by maintaining regular contact and understanding future hire requirements.
• Identifying opportunities to increase revenue through additional hire products and services.
• Resolving customer queries promptly and professionally.
• Maintaining accurate customer records and updating internal systems.
• Supporting the wider team to achieve sales targets, service levels and operational objectives.
• Ensuring compliance with company procedures and promoting safe working practices.

Skills

Customer service

Sales administration

Communication

Proactive approach

Commercial awareness

Organisation

IT skills

CRM systems

Tools

CRM systems

Job description

Speedy Hire is seeking a Hire and Sales Coordinator to support customers, manage hire enquiries, and identify opportunities to grow the business in Haydock. You will work closely with our sales, hire and operations teams to ensure equipment is available and hires run smoothly.

The ideal candidate has customer service or sales administration experience, excellent communication, a proactive, results‑driven mindset, and the ability to build strong relationships with customers and colleagues.