Dynamic Guest Experience & Events Leader

Belton Woods; Grantham; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free health club membership

Discounts across golf incl. membership

Discounts across The QHotelsCollection

Family & Friends discounts

Training & course fees support

Learning & development opportunities

Employee Assistance Program – Hospit​s

Refer a friend scheme

Free parking

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham, United Kingdom, seeks a strong leader to supervise and motivate a team, delivering a high standard of guest experience across our dining and hospitality operations. You will drive revenue by upselling promotions, ensuring all team members are well-trained, and maintaining service excellence.

A good knowledge of wines and spirits and outstanding team-building skills are essential for success.

Qualifications

• Previous supervisory experience in hospitality food & beverage operations.
• Ability to lead in a professional, efficient, high-quality service environment.
• Good knowledge of wines and spirits.
• Strong motivation and team-building abilities.

Responsibilities

• Supervise and lead the team to deliver a high standard of guest experience.
• Drive revenue by upselling and explaining promotions to guests.
• Ensure training and correct service standards across the team.

Skills

Team leadership

Upselling

Customer service

Wine knowledge

Job description

Belton Woods Hotel, Spa & Golf Resort in Grantham, United Kingdom, seeks a strong leader to supervise and motivate a team, delivering a high standard of guest experience across our dining and hospitality operations. You will drive revenue by upselling promotions, ensuring all team members are well-trained, and maintaining service excellence.

A good knowledge of wines and spirits and outstanding team-building skills are essential for success.