Guest Experience & Events Team Member

Belton Woods; Grantham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Health club membership

Golf discounts

QHotels discounts

Family & friends discounts

Training support

Learning & development

Employee Assistance Program

Refer a friend

Free parking

More benefits

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking staff for Food & Beverage roles across the hotel, ensuring guest satisfaction and adherence to brand standards. You will stay informed about pricing and promotions to advise guests and maximise sales.

The 4* property features a 136-bedroom layout, a 36-hole golf complex, and a range of dining options, with leisure facilities including gym, pool, spa, and events spaces.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Work under pressure

Job description

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking staff for Food & Beverage roles across the hotel, ensuring guest satisfaction and adherence to brand standards. You will stay informed about pricing and promotions to advise guests and maximise sales.

The 4* property features a 136-bedroom layout, a 36-hole golf complex, and a range of dining options, with leisure facilities including gym, pool, spa, and events spaces.