Conference & Events Supervisor - Evening & Weekend

Belton Woods; Grantham; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free health club membership

Discounts across golf incl. membership

Discounts across The QHotelsCollection

Family & Friends discounts

Training & course fees support

Learning & development opportunities

Employee Assistance Program – Hospit​s

Refer a friend scheme

Free parking

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham, United Kingdom, seeks a strong leader to supervise and motivate a team, delivering a high standard of guest experience across our dining and hospitality operations. You will drive revenue by upselling promotions, ensuring all team members are well-trained, and maintaining service excellence.

A good knowledge of wines and spirits and outstanding team-building skills are essential for success.

Qualifications

• Previous supervisory experience in hospitality food & beverage operations.
• Ability to lead in a professional, efficient, high-quality service environment.
• Good knowledge of wines and spirits.
• Strong motivation and team-building abilities.

Responsibilities

• Supervise and lead the team to deliver a high standard of guest experience.
• Drive revenue by upselling and explaining promotions to guests.
• Ensure training and correct service standards across the team.

Skills

Team leadership

Upselling

Customer service

Wine knowledge

Job description

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Supervise and lead your team to deliver a high standard of guest experience. working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Is this the role for me?

• Previousexperience in a supervisory role in a hospitality food & beverage department
• Ability of working in a professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and spirits
• Excellent team motivator and team builder

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.