Dynamic GP Front Desk Receptionist at High-Volume Practice

Stanhope Mews West Surgery; City Of London; Sur place; GBP 21 000 - 32 000; Plein temps

Résumé du poste

Stanhope Mews West Surgery in London is seeking a professional Receptionist to be the first point of contact for patients. You will manage front-of-house activities, bookings, and patient inquiries in a fast-paced GP practice serving a large patient base.

Responsibilities include greeting patients, managing appointments via SystmOne, handling confidential data in line with GDPR, and assisting with general administrative tasks to support clinical teams.

Qualifications

• GP receptionist experience essential.
• Excellent communication and face-to-face/telephone manner.
• Ability to manage busy reception in a high-paced environment.

Responsabilités

• Greet patients and visitors, directing them to the appropriate clinician or service.
• Maintain the appointment scheduling system and handle home visits/telephone consultations.
• Process mail, maintain patient records and ensure GDPR compliance.

Connaissances

Front desk duties

Patient interaction

Communication skills

Formation

GCSE grade

GCSE English and Maths

Outils

SystmOne

Description du poste

Stanhope Mews West Surgery in London is seeking a professional Receptionist to be the first point of contact for patients. You will manage front-of-house activities, bookings, and patient inquiries in a fast-paced GP practice serving a large patient base.

Responsibilities include greeting patients, managing appointments via SystmOne, handling confidential data in line with GDPR, and assisting with general administrative tasks to support clinical teams.