Dynamic Credit Controller: Manage Debtor Portfolios

Biffa; High Wycombe; On-site; GBP 32,000 - 42,000; Full time

Job summary

Biffa in High Wycombe is seeking an experienced Credit Controller to manage a portfolio of debtor accounts across our national depot network. You’ll chase payments, investigate queries and negotiate settlements to keep cash flow healthy.

Working in a busy, target-driven Accounts Receivable team, you’ll need strong Excel skills, excellent communication and a proactive approach to resolving issues while upholding accuracy and compliance.

Qualifications

• Proven experience in Credit Control or Accounts Receivable environment.
• Strong Excel skills including PivotTables and VLOOKUPs.
• Target-driven with the ability to resolve issues to completion.
• Excellent communication and negotiation skills.
• Organised with the ability to prioritise a busy workload.
• Ability to work under pressure while maintaining accuracy.

Responsibilities

• Manage and maintain your own debtor portfolio.
• Proactively chase outstanding debt by phone and email.
• Investigate and resolve queries relating to non-payment.
• Negotiate and agree repayment plans where appropriate.
• Review and adjust customer credit limits.
• Raise credit notes accurately and efficiently.
• Assist with month-end reporting and related tasks.
• Provide support to the Credit Manager and wider team.

Skills

Debtor portfolio management

Excel (PivotTables)

Communication & negotiation

Organisational skills

Job description

Biffa in High Wycombe is seeking an experienced Credit Controller to manage a portfolio of debtor accounts across our national depot network. You’ll chase payments, investigate queries and negotiate settlements to keep cash flow healthy.

Working in a busy, target-driven Accounts Receivable team, you’ll need strong Excel skills, excellent communication and a proactive approach to resolving issues while upholding accuracy and compliance.