Dynamic Business Support Officer — Flexible Hours & Growth

West Lancashire Borough Council; Ormskirk; On-site; GBP 22,000 - 26,000; Full time

Job summary

West Lancashire Borough Council is seeking a motivated Business Support Officer to join our centralised Business Support Team. You will provide efficient administrative support and excellent customer service in a busy local authority setting, working Monday-Thursday 9am-5pm and Friday 9am-4.45pm.

You will maintain information systems, process purchases and invoices, and generate reports while collaborating with managers and external partners to ensure deadlines are met and services run smoothly.

Qualifications

• Highly organised with excellent attention to detail.
• Customer focused with strong communication and interpersonal skills.
• Able to prioritise workload and meet multiple deadlines.

Responsibilities

• Maintain and update management information systems for purchasing and invoicing.
• Produce reports and statistics to support performance management.
• Respond to telephone, email and written enquiries professionally and efficiently.
• Liaise with managers, colleagues, external organisations and the public.
• Support continuous improvement initiatives and adapt to new processes.

Skills

Organised

Attention to detail

Customer service

Communication

Team player

Problem solving

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

West Lancashire Borough Council is seeking a motivated Business Support Officer to join our centralised Business Support Team. You will provide efficient administrative support and excellent customer service in a busy local authority setting, working Monday-Thursday 9am-5pm and Friday 9am-4.45pm.

You will maintain information systems, process purchases and invoices, and generate reports while collaborating with managers and external partners to ensure deadlines are met and services run smoothly.