Business Support Officer| Fixed Term| Full-Time

Lancashire County Council; Accrington; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Flexible working opportunities

Health and wellbeing support

Family-friendly working environment

Financial and travel benefits

Learning and development opportunities

Job summary

Lancashire County Council is seeking a highly organized Business Support Officer (Grade 4) to join the Education and Children's Directorate on a full-time basis. The role is hybrid, based at Silver Birches, with a rota requiring office attendance several times per week.

It is a temporary position until 31 August 2026, offering a supportive environment to manage administrative tasks for managers, social workers, families, and the wider service.

Qualifications

• A strong commitment to delivering an excellent service and getting things right first time.
• A positive, flexible and proactive approach to work.
• The confidence to work independently and ask for support when needed.
• Experience in an administrative or business support environment, or the ability to demonstrate relevant transferable skills.
• Good working knowledge of Microsoft Office applications and databases.
• Strong communication skills, with the ability to build positive working relationships with a wide range of people.
• The ability to listen carefully, understand individual needs and respond in a professional and respectful way.
• A commitment to inclusion, confidentiality and treating people with dignity and respect.

Responsibilities

• Provide professional, efficient and responsive support to managers, social workers, families, members of the public and colleagues across the wider service.
• Support administration tasks to enable delivery of services for children, young people and families.

Skills

Microsoft Office

Administrative experience

Communication skills

Organisation

Databases

Tools

Databases

Job description

Job Description

Salary £25,949 - £25,989 Per annum | Fixed Term 31 August 2027| Full Time - 37 hours per week

International Sponsorship - this role is not open to international sponsorship

Children's Social Care Business Support Officer (Grade 4)

Help make a difference for children, young people and families

Are you organised, proactive and committed to providing excellent support services? We are looking for an enthusiastic and highly motivated Business Support Officer to join our friendly and supportive team within Lancashire County Council's Education and Children's Directorate.

This is a rewarding opportunity to play an important role in supporting Children's Social Care. By providing high-quality administrative and business support, you will help colleagues deliver effective services for children, young people and families across Lancashire.

Whether you already have administration experience or can offer strong transferable skills, we would welcome your application.

About the role

• Temporary until 31/08/2026
• Working pattern: Full time, 5 days per week
• Base location: Silver Birches, Atlas Street, Clayton le Moors, BB5 5LT.
• Working arrangement: Hybrid working is currently in place, with a combination of home and office working. As part of the reception function within this role, successful candidates will be required to attend the office multiple times a week as part of a rota arrangement.

In this varied role, you will provide professional, efficient and responsive support to managers, social workers, families, members of the public and colleagues across the wider service.

What you will bring

• A strong commitment to delivering an excellent service and getting things right first time
• A positive, flexible and proactive approach to work
• The confidence to work independently and ask for support when needed
• Experience in an administrative or business support environment, or the ability to demonstrate relevant transferable skills
• Good working knowledge of Microsoft Office applications and databases
• Strong communication skills, with the ability to build positive working relationships with a wide range of people
• The ability to listen carefully, understand individual needs and respond in a professional and respectful way
• A commitment to inclusion, confidentiality and treating people with dignity and respect

Why join Lancashire County Council?

When you join Lancashire County Council, you will become part of a team that values collaboration, support and continuous development. You will be supported by your line manager and colleagues and have access to networks and opportunities that will help you grow in your role.

We are committed to creating an inclusive workplace where people feel welcomed, valued and able to be themselves.

Our benefits

• Competitive salary
• Generous annual leave starting at 26 days, plus bank holidays
• Flexible working opportunities
• Health and wellbeing support
• A family-friendly working environment
• Financial and travel benefits
• Access to learning, training and development opportunities
• Further details are available via Lancashire County Council staff benefits

Additional information

As this role includes home working, you will need a suitable workspace at home and a reliable broadband connection.

Please read the job description and person specification carefully before applying. In your supporting statement, make sure you clearly address all of the criteria identified for assessment at the application stage. Some criteria will be explored further at interview.

Please ensure all supporting documentation is uploaded before you submit your application, as additional documents cannot be accepted after the closing date.

Interview information

1. Interviews will be held on 21 September 2026 at Silver Birches, Atlas Street, Clayton le Moors, BB5 5LT. Please note that it will not be possible to rearrange the interview date or time.

Contact

For an informal discussion about the role, please contact: Adele Cradock, Business Support Team Leader| Email: [e-mail]| Telephone: [phone].

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description/Person Specification

Local Government Reorganisation

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028.

If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation.

Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.