Dynamic Business Support Administrator

Xeinadin; Watford; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Company Pension Scheme

25 days of annual leave + bank HOL

Life Assurance x4 annual salary

Employee Assistance Programme

Corporate Discounts Platform

Job summary

Xeinadin in Watford is seeking a Business Support Administrator to support a busy professional services hub. You will handle a broad range of admin tasks, ensuring accurate data, timely client communications, and smooth onboarding for new clients.

The role requires a hands-on approach, strong organisational skills, and a proactive stance in improving processes. The position is office-based in Watford with generous benefits and a culture focused on collaboration, accuracy, and client service

Qualifications

• Proven experience in administration and a fast-paced environment.
• Very high level of attention to detail and accuracy.
• Confident communicator with personnel at all levels within the business, both written and verbal.
• Driving licence required due to the location.

Responsibilities

• Manage phone calls, ensuring professional and timely responses.
• Chase clients for required books and records to meet deadlines.
• Oversee scanning, filing, and organisation of documents.
• Support onboarding for new clients, maintaining compliance with guidelines.
• Finalise and distribute accounts and personal tax packs to clients for approval.
• Assist the Hub Credit Controller in resolving debtor queries.
• Process invoices, write-offs, and WIP adjustments.
• Allocate disbursements to clients and manage payments over the phone.
• Schedule client appointments and coordinate the safe return of books and records.

Skills

Attention to detail

Communication

Time management

Organisation

Multitasking

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Xeinadin in Watford is seeking a Business Support Administrator to support a busy professional services hub. You will handle a broad range of admin tasks, ensuring accurate data, timely client communications, and smooth onboarding for new clients.

The role requires a hands-on approach, strong organisational skills, and a proactive stance in improving processes. The position is office-based in Watford with generous benefits and a culture focused on collaboration, accuracy, and client service