Administrator

Xeinadin; Northallerton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Company Pension

Annual leave 25 days + bank holidays

Life Assurance x4 salary

Enhanced family leave policies

Assistance Programme

Job summary

Xeinadin is seeking an Office Administrator for its Northallerton office, supporting Directors and the wider team. You will handle essential administrative tasks and client engagements to keep operations efficient and compliant.

Ideal candidates will be detail-oriented with strong communication skills and the ability to manage multiple tasks in a fast-paced environment. The role is office-based with a focus on high-quality service and collaborative teamwork.

Qualifications

• Proven experience in administration and a fast-paced environment.
• Very high level of attention to detail and accuracy
• Must be able to meet administrative deadlines

Responsibilities

• Deliver exceptional client service in-person and over the phone.
• Maintain client records including engagement letters and AML documents.
• Perform reception duties and manage the phone system.
• Provide secretarial support including typing of letters and engagement letters.
• Assist with company secretarial tasks and billing processes.
• Oversee office supplies and IT equipment needs.
• Ensure GDPR compliance and secure handling of sensitive data.

Skills

Attention to detail

Multitasking

Time management

MS Office

Communication

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Vacancy Name

Administrator

Vacancy No

VN2374

Employment Type

Permanent

Duration

About 24

Location City

Northallerton

Location Country

United Kingdom

Company Description

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description

As an Office Administrator at King Hope (a Xeinadin company) you will play a key role in supporting key Directors, Portfolio Manager, and the wider team, ensuring the smooth and efficient operation of our office. You will manage important administrative functions, including client engagement processes, compliance tasks, and office management duties. This role requires a proactive approach, excellent communication skills, and attention to detail to ensure high standards are maintained across all administrative activities.

Ideal for a detail-oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group.

Key Responsibilities

• Deliver exceptional client service, both in-person and over the phone, ensuring a positive and professional experience.
• Manage the maintenance of client records, including engagement letters, identification, and anti-money laundering documentation, ensuring regulatory compliance.
• Perform reception duties, such as greeting clients, offering refreshments, and managing the phone system.
• Provide secretarial support, including the typing of letters and preparation of engagement letters.
• Assist with company secretarial tasks,
• Oversee office supply inventory and manage IT equipment needs.
• Assist with ad-hoc duties, such as post office runs and banking tasks.
• Ensure GDPR compliance across the office, managing sensitive data securely and efficiently.
• Manage billing, update registers, and assist with client payment processing.
• Manage diaries, arrange appointments, attend meetings, and take minutes when necessary.
• Oversee scanning, filing, and organisation of documents.
• Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines
• Order office supplies and manage stationery stock

Key Requirements

• Proven experience in administration and a fast-paced environment
• Very high level of attention to detail and accuracy
• Proficient with Microsoft Excel, Word, Outlook etc.
• Excellent time management skills - handling multiple and varied deadlines concurrently
• Must be able to meet administrative deadlines

Additional Requirements

• Passion for delivering excellent client service and maintaining high standards.
• Strong communication skills (verbal and written) with a confident and approachable demeanour.
• Proficient in Microsoft Office Suite and other IT systems.
• Ability to multitask and prioritise effectively in a fast-paced environment.
• A proactive approach to problem-solving and improving administrative processes.
• Committed to providing outstanding service to both internal and external clients, ensuring a positive and professional experience.
• Strong organisational skills and the ability to manage multiple tasks simultaneously, ensuring deadlines are met without compromising quality.
• Able to work collaboratively within a team, assisting colleagues where needed and contributing to the smooth running of the office.
• High attention to detail, ensuring accuracy in documentation, billing, and other key tasks.

Model

Office Based

Salary

Competitive

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
• subject to exceptions and business needs