Dynamic Aftersales Service & Parts Coordinator

Ernest Gordon Recruitment; Newark on Trent; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Training

Progression

Free Parking

Company Benefits

Job summary

Ernest Gordon Recruitment is seeking a Service Administrator to join a growing engineering business in Newark. You'll support engineers, customers and the Aftersales operation, handling service enquiries, processing jobs and coordinating parts and transport.

The role suits someone with service administration or parts experience in construction plant or machinery and offers long-term stability, training and opportunities for career progression within a busy service department.

Qualifications

• Experience within a Service Administrator, Parts Administrator or Service Coordinator role.
• Engineering, construction plant, machinery, agricultural, automotive or commercial vehicle background.

Responsibilities

• Provide first-line support for service and parts enquiries via phone and email.
• Create and maintain service job records and process engineer paperwork.
• Order parts, coordinate deliveries and arrange transport.
• Support engineers with timesheets, labour entries and service documentation.
• Monitor work in progress, parts allocation and job completion.
• Assist with warranty claims, service contracts and customer follow-up.
• Support stock administration, machine documentation and demonstration fleet scheduling.

Skills

Service administration

Parts administration

Service coordination

Job description

Ernest Gordon Recruitment is seeking a Service Administrator to join a growing engineering business in Newark. You'll support engineers, customers and the Aftersales operation, handling service enquiries, processing jobs and coordinating parts and transport.

The role suits someone with service administration or parts experience in construction plant or machinery and offers long-term stability, training and opportunities for career progression within a busy service department.