Duty Manager - Lead Teams, Create Guest Experiences

EGO - Shrewsbury; Shrewsbury; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts 33%

Friends & family discount 20%

Wagestream

Gym discounts

Team socials

Pension

Holiday entitlement 25 days

Free shares

Employee helpline

Job summary

EGO - Shrewsbury is seeking a Duty Manager to partner with the General Manager in day-to-day operations of the venue. You will lead a team to deliver outstanding food, drink and service, while maintaining brand standards and guest satisfaction.

Join M&B’s family of premium pubs and restaurants, where flexible shifts, strong team culture, and opportunities to develop are part of everyday life. Live-in accommodation is also highlighted.

Qualifications

• Experience in hospitality management.
• Ability to train and develop staff.
• Strong focus on guest experience and service excellence.

Responsibilities

• Assist General Manager with day-to-day operations.
• Train and inspire the team to deliver high-quality food, drink and service.
• Be a role model and guide development within the team.
• Ensure guests are cared for and enjoy memorable moments.
• Contribute toward achieving business targets.

Skills

Management

Team leadership

Guest service

Training

Job description

EGO - Shrewsbury is seeking a Duty Manager to partner with the General Manager in day-to-day operations of the venue. You will lead a team to deliver outstanding food, drink and service, while maintaining brand standards and guest satisfaction.

Join M&B’s family of premium pubs and restaurants, where flexible shifts, strong team culture, and opportunities to develop are part of everyday life. Live-in accommodation is also highlighted.