Duty Manager

EGO - Shrewsbury; Shrewsbury; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts 33%

Friends & family discount 20%

Wagestream

Gym discounts

Team socials

Pension

Holiday entitlement 25 days

Free shares

Employee helpline

Job summary

EGO - Shrewsbury is seeking a Duty Manager to partner with the General Manager in day-to-day operations of the venue. You will lead a team to deliver outstanding food, drink and service, while maintaining brand standards and guest satisfaction.

Join M&B’s family of premium pubs and restaurants, where flexible shifts, strong team culture, and opportunities to develop are part of everyday life. Live-in accommodation is also highlighted.

Qualifications

• Experience in hospitality management.
• Ability to train and develop staff.
• Strong focus on guest experience and service excellence.

Responsibilities

• Assist General Manager with day-to-day operations.
• Train and inspire the team to deliver high-quality food, drink and service.
• Be a role model and guide development within the team.
• Ensure guests are cared for and enjoy memorable moments.
• Contribute toward achieving business targets.

Skills

Management

Team leadership

Guest service

Training

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at EGO - Shrewsbury, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more. Join us at Ego, a family of Premium Pubs & Restaurants. As unique as our locations, from city centre to community pubs- we are full of character. Our menu is inspired by the Mediterranean, taking our guests across the continent. If you appreciate our individual character and style, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary Plus Live in accommodation