Duty Manager — Lead Shifts, Guests & Teams (Permanent)

Premier-Inn; Crownhill; In loco; GBP 11.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training & support from day one

Whitbread Benefits Card

Pension & Save As You Earn

Discounts on shopping and travel

Descrizione del lavoro

Premier Inn is seeking a Duty Manager in Plymouth (Derriford) to help run a busy hotel. You’ll lead shifts across reception, housekeeping and the restaurant, coach team members, and resolve guest queries during your shift.

This permanent role offers guaranteed hours and a clear path to future management opportunities. Training is provided, with a focus on safe, smooth hotel operations and guest satisfaction.

Competenze

• Experience leading people in a busy customer-facing environment is valued.
• Ability to make quick decisions and stay calm under pressure.
• Willingness to learn hotel operations and first-line management responsibilities.

Mansioni

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Support and coach team members throughout the day
• Help guests with questions and sort out problems
• Jump in to support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running smoothly
• Work closely with the Hotel Manager and wider leadership team

Conoscenze

Team leadership

Customer service

Problem solving

Descrizione del lavoro

Premier Inn is seeking a Duty Manager in Plymouth (Derriford) to help run a busy hotel. You’ll lead shifts across reception, housekeeping and the restaurant, coach team members, and resolve guest queries during your shift.

This permanent role offers guaranteed hours and a clear path to future management opportunities. Training is provided, with a focus on safe, smooth hotel operations and guest satisfaction.