Duty Manager – Lead Shifts & Guest Service (Permanent)

Premier Inn; England; Presencial; GBP 16.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Guaranteed hours

Full training

Career progression

Whitbread Benefits Card

Pension plan

Discounts

Descripción de la vacante

Premier Inn Cirencester Town Centre is seeking a Duty Manager to lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay and teams have what they need. You’ll lead from the floor, coach colleagues and respond quickly to issues, with a view to developing into a Hotel Manager role.

This permanent position offers structured training and a clear progression path. Pay is up to £13.86 per hour, with 24 guaranteed hours per week, based at Kings Meadow,

Formación

• Experience leading teams or shift patterns is valuable.
• Strong guest service and problem-solving skills.
• Ability to motivate and coach colleagues during busy periods.

Responsabilidades

• Lead shifts across reception, housekeeping and restaurant.
• Provide clear pre-shift briefings and coaching throughout the day.
• Help guests with questions and resolve issues quickly and politely.
• Jump in to support different teams as needed during busy periods.
• Identify problems early and put them right.
• Keep guests safe and ensure smooth running of hotel operations.
• Collaborate with the Hotel Manager and leadership team.

Conocimientos

People leadership

Customer service

Team coaching

Decision making

Descripción del empleo

Premier Inn Cirencester Town Centre is seeking a Duty Manager to lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay and teams have what they need. You’ll lead from the floor, coach colleagues and respond quickly to issues, with a view to developing into a Hotel Manager role.

This permanent position offers structured training and a clear progression path. Pay is up to £13.86 per hour, with 24 guaranteed hours per week, based at Kings Meadow,