Duty Manager: Lead Operations & Guest Experience

Mollie's; Manchester; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Salary 30,500 GBP per year

10% Tronc

Career Pathway with paid quals

Maternity/Paternity leave

Sick pay

Wellness programme

Discounts on food & accommodation

Birthday Reward

Job summary

Mollie’s Manchester is seeking a Duty Manager to lead day-to-day operations across outlets, ensuring exceptional guest service and adherence to brand standards. You will coordinate staff, support training, and manage stock to maintain smooth service during all trading periods.

Join a fast-growing hospitality group known for thoughtful design and guest experience. The role offers competitive pay and a strong progression pathway within Mollie’s.

Qualifications

• Hospitality management experience and a passion for guest service.
• Ability to lead teams and deliver consistent brand standards.
• Strong communication and problem-solving skills.

Responsibilities

• Lead day-to-day operations of all food & beverage outlets.
• Coordinate the on-site team and ensure brand standards during shifts.
• Provide training support and manage stock control.
• Ensure smooth guest experiences and quick service recovery.

Skills

Leadership

Team coordination

Guest service

Training support

Stock control

Job description

Mollie’s Manchester is seeking a Duty Manager to lead day-to-day operations across outlets, ensuring exceptional guest service and adherence to brand standards. You will coordinate staff, support training, and manage stock to maintain smooth service during all trading periods.

Join a fast-growing hospitality group known for thoughtful design and guest experience. The role offers competitive pay and a strong progression pathway within Mollie’s.