Duty Manager — Guest Experience & Operations Lead

Mollie's Motels Limited; Manchester; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

10% Tronc Scheme

Career Pathway programme includingPaid

Enhanced Company Maternity, Paternity


Adoption leave

Company sick pay

Hospitality Rewards (Discounts

Platform)

Celebration Day- additional day of le

ve after three years of service

Complimentary meal every shift

Unlimited free tea, coffee, and soft

drinks every shift

Discounted food and accommodation

24-hour access to our wellness pro

gramme

Discounts on GHD and Cowshed prod

ucts

Length of Service Rewards

Monthly awards scheme

Up to £500 refer a friend scheme

Birthday Reward

Job summary

Mollie’s Manchester is seeking a proactive Duty Manager to oversee all food and beverage operations during trading periods, owning day-to-day tasks, coordinating the team and supporting training, service recovery and stock control. You will be the onsite lead, ensuring smooth operations and guest satisfaction while upholding Mollie’s brand standards.

This role offers a competitive salary and an extensive benefits package, reflecting Mollie’s commitment to career development and a strong

Qualifications

• Driven and eager to learn with a clear career path in hospitality.
• Customer-focused with a can-do attitude and team collaboration.

Responsibilities

• Support the operational leadership of all food & beverage outlets across trading periods.
• Own day-to-day operations, team coordination, training support, service recovery and stock control.
• Be the onsite lead during shifts to ensure smooth operations and memorable guest experiences.

Job description

Mollie’s Manchester is seeking a proactive Duty Manager to oversee all food and beverage operations during trading periods, owning day-to-day tasks, coordinating the team and supporting training, service recovery and stock control. You will be the onsite lead, ensuring smooth operations and guest satisfaction while upholding Mollie’s brand standards.

This role offers a competitive salary and an extensive benefits package, reflecting Mollie’s commitment to career development and a strong