Duty Manager - Lead a Frontline Hotel Team

Whitbread; Exeter; On-site; GBP 23,000 - 32,000; Part time

Benefits offered by this job

Whitbread Benefits Card

Company pension and Save As You Earn

Discounts on Premier Inn rooms

Staff discounts

Job summary

Whitbread Exeter Central Premier Inn is seeking a Duty Manager to lead shifts and coordinate across reception, housekeeping and the restaurant to ensure guests have a great stay and the team has what it needs.

This fixed-term contract runs until 28 February 2027 with 32 guaranteed hours per week, including evenings and weekends. The role offers training, development and a clear path to a Hotel Manager position.

Qualifications

• Experience leading teams in a busy guest-facing environment.
• Ability to coordinate across reception, housekeeping and food service.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Coach team members throughout the day.
• Help guests with questions and sort out problems.
• Support different teams from reception to the restaurant.
• Spot issues early and put them right.
• Keep guests safe and the hotel running smoothly.

Skills

Team leadership

Customer service

Problem solving

Communication

Job description

Whitbread Exeter Central Premier Inn is seeking a Duty Manager to lead shifts and coordinate across reception, housekeeping and the restaurant to ensure guests have a great stay and the team has what it needs.

This fixed-term contract runs until 28 February 2027 with 32 guaranteed hours per week, including evenings and weekends. The role offers training, development and a clear path to a Hotel Manager position.