Duty Manager

Mitchells & Butlers PLC; Swansea; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount across all brands

20% discount for friends and family

Wagestream

Gym discounts

Team socials

Pension

25 days paid holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Duty Manager for the White Rose in Swansea. You will work with the General Manager to oversee daily operations, lead a team, and ensure guests have memorable experiences.

You’ll benefit from flexible shifts, staff discounts across brands, Wagestream access, pension, 25 days holiday, and a supportive team environment at the heart of the community.

Qualifications

• Experience managing day-to-day operations in a busy venue.
• Strong leadership and coaching abilities.
• Excellent guest service and communication skills.

Responsibilities

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

Skills

Management experience

Team leadership

Customer service

Job description

As Duty Manager at the White Rose, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more.

Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if you want to join our team at the heart of the community, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.