Duty Manager

Nuffield Health; Tunbridge Wells; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health Tunbridge Wells Fitness & Wellbeing Club is hiring a Duty Manager to oversee club operations, guest experience and safety on a 40-hour week. The role offers up to £30,000 per annum depending on experience, plus sales commission, and is based at our Tunbridge Wells centre.

You will lead by example, engage with members, support colleagues and help achieve sales targets while ensuring high service standards and safety protocols throughout the club.

Qualifications

• Excellent customer service skills.
• Willingness to undergo lifeguard training.
• Ability to swim to a high standard.

Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.
• Helping you feel good.

Skills

Customer service

Leadership

Sales

Health & safety

Lifeguard training

Job description

About the Role

Duty Manager Nuffield Health Tunbridge Wells Fitness & Wellbeing Club | Full time | Up to £30,000 per annum depending on experience, plus sales commission. 40 hours per week Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

Duties

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift


• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.


• Lead by example, support and guide your colleagues while upholding the highest quality standards.


• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides


• Oversee health and safety protocols, addressing any issues swiftly and effectively.


• Help achieve sales targets.


• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.


• Helping you feel good.

Benefits

• free gym membership


• health assessments


• retail discounts


• pension options

At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today. It starts with you. Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.