Duty Manager

Leisure Opportunities; Rochford; Remote; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Everyone Active at Clements Hall is inviting applications for a Duty Manager who will lead a busy leisure centre team, ensure safety, and maintain high customer service standards. The role involves day, evening, and weekend shifts, with a strong focus on driving income and cost control.

We offer a competitive salary and benefits, including membership to 220+ centres nationwide. Applicants should expect DBS checks and readiness to work public holidays as required.

Qualifications

• > National Pool Lifeguard, First Aid at Work & Pool Plant Operator qualifications are desirable.

Responsibilities

• Support health and safety at the centre.
• Drive customer service excellence and support the team.

Skills

Supervisory experience

Customer service

Team leadership

Time management

Cost control

Income generation

IT skills

Written communication

Job description

Competitive salary plus commission & benefits

Competitive salary plus commission & benefits

At Clements Hall Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week

The successful candidate will be responsible for supporting health and safety, driving customer service excellence and supporting the team

We need a Duty Manager who will…

• Have experience in a supervisory role at a busy leisure centre
• Be able to lead and motivate a diverse team fully embracing our company values
• Be focused on high customer service standards
• Have excellent verbal, written and IT communication skills
• Create an environment where colleagues can achieve their full potential
• Have a proven track record in cost control and driving income in all areas of the business
• Demonstrate exceptional time management and deadline compliance

National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable. This position will involve day, evening and weekend work, including public holidays and will require a DBS to be completed prior to starting.

What can we do for you?

Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.