Duty Manager

SSP; Manchester; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Discounted meals while on shift

Employee discounts

Friends and Family Discount App

Award-winning training and development

Job summary

SSP at Manchester Piccadilly Station (Burger King) is seeking a Duty Manager to lead a fast-paced hospitality team across day and night shifts. You will own opening/closing tasks, supervise staff, and ensure exceptional service in a busy environment.

The role is part-time (20 hours per week) with a base pay of £13.61 per hour plus an additional £1.50 per hour for hours between midnight and 6:00am, taking the rate to £15.11. Flexible hours across weekdays, weekends, and holidays are available.

Qualifications

• Experience leading a team in busy hospitality or retail.
• Ability to open/close and run daily operations.
• Must be 18 years or older for certain shifts.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team through busy shifts with high energy.
• Inspire the team to deliver great customer service.
• Monitor unit performance and drive improvements.
• Be the go-to person for customer and team queries.

Skills

Leadership

Customer service

Team management

Hospitality

Job description

DUTY MANAGER - MANCHESTER PICCADILLY STATION, BURGER KING

Pay Rate: £13.61 per hour (+ you will earn an additional £1.50 per hour on hours worked between midnight and 6:00am taking you houly rate to £15.11)

We have PartTime(20hrs)roles available.

Hours of operation: 6:00am to 1:00am. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role's got your name on it.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

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