Duty Manager

SSP UK & Ireland; Manchester; On-site; Part time

Job summary

Join a leading hospitality company as a Duty Manager at SSP UK & Ireland in Manchester Victoria Station. This role involves leading a dedicated team, managing operations, and ensuring exceptional customer service within a fast-paced environment. Ideal for those with experience in hospitality, looking to make a significant impact every day.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training programs

Health & Wellbeing Support

Qualifications

• Prior experience leading a team in hospitality or retail.
• Ability to work flexible shifts including weekends and public holidays.
• Must be 18 years or older due to role responsibilities.

Responsibilities

• Oversee opening and closing operations.
• Lead and motivate the team during busy shifts.
• Ensure high standards of customer service.

Skills

Leadership

Customer Service

Problem Solving

Time Management

Job description

Join to apply for the Duty Manager role at SSP UK & Ireland

18 hours ago Be among the first 25 applicants

Join to apply for the Duty Manager role at SSP UK & Ireland

DUTY MANAGER- STARBUCKS, MANCHESTER VICTORIA STATION APPROACH

Pay Rate: £13.11 per hour

We have Part Timeroles available

Hours of operation are 6:00am - 8:00pm.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
  
  

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!
  
  

As a Duty Manager We Will Offer You

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
  
  

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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