Hotel - Duty Manager

Premier Inn Limited; Liverpool; On-site; Full time

Job summary

Join a leading hotel chain as a Duty Manager in Liverpool City Centre. This role involves leading a team to ensure excellent hotel operations and guest experiences. With guaranteed hours and competitive pay, you will benefit from extensive training and a clear career progression path.

Benefits

Training and support

Whitbread Benefits Card

Pension and savings schemes

Discounts on shops and travel

Qualifications

• Experience in retail or similar roles with proven leadership skills.
• Ability to deliver outstanding customer service.
• Strong communication and organizational skills.

Responsibilities

• Manage a reliable, high-performing team for smooth hotel operations.
• Oversee health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in Liverpool City Centre (Albert Dock).

Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and excellent.

If you have experience in retail or other roles where you have successfully led people, this role is a great next step in management.

We’re seeking a dedicated professional who knows how to deliver outstanding customer service and can inspire others.

Immediate start – all relevant leadership experience considered.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – no zero-hours contracts!

HOURS: 37.5 hours a week (including evenings and weekends) – guaranteed hours for your planning convenience.

LOCATION: Liverpool City Centre (Albert Dock) Premier Inn, East Britannia, Edward Pavilion, Liverpool L3 4AD

Why you’ll love it here:

• Training and support: We provide a warm welcome from day one, with training on our simple administration system and a clear career progression path.
• Whitbread Benefits Card: Up to 60% off Premier Inn rooms and 25% off in all Whitbread Restaurants.
• Pension and savings schemes: Access our pension plan and save-as-you-earn scheme.
• Discounts: Savings on shops, utility bills, travel, cinema, supermarkets, and more.

What you’ll do:

As a Duty Manager at Liverpool City Centre (Albert Dock) Premier Inn, your proven leadership skills will be essential in managing a reliable, high-performing team to ensure smooth hotel operations. If you’ve led a team in retail or similar environments, you’ll leverage your experience, communication, and organizational skills to oversee health & safety standards and create an exceptional guest experience.