Duty Manager

SSP UK & Ireland; Crumlin; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Discounted meals & parking

Employee discounts

Friends & family discount app

Training and development

Health & wellbeing support

Job summary

SSP UK & Ireland at Belfast International Airport, Lagan Bar, is hiring a Duty Manager for full-time roles (30-40 hours). You will take ownership of opening, closing, and daily operations, solving problems on the fly in a fast-paced hospitality setting.

Lead your team through busy shifts, maintain high energy and a positive atmosphere, and be the go-to person for customer and staff queries. Pay is £14.31 per hour, with an extra £1.50 after midnight (midnight–6am) bringing it to £14.81 per hour.

Qualifications

• Previous experience leading a team in a busy Hospitality or Retail role.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Job description

DUTY MANAGER - BELFAST INTERNATIONAL AIRPORT, LAGAN BAR. Full-time (30-40 hours) roles available. As a Duty Manager We Will Offer You

• 75 % Discounted Meal and parkingwhile on shifts.
• Employee Discounts.
• Friends and Family Discount App. 50% off all units 20% of alcohol.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Pay Rate: £14.31 per hour+ as a little incentive, you will earn an extra£1.50 per hourfor hours worked betweenmidnightand6am,bringing your rate of pay to£14.81 per hour. Hours of operation are 3am to 10pm. Working flexibly across weekdays, bank and public holidays. Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and Lagan Bar in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy! About The Duty Manager Role

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in a busy Hospitality or Retail role is preferred.