Duty Manager

The Walcot Group Limited; Bath; Presencial; GBP 30.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25% Discounts across the Walcot Group

Exciting Perks

Great training & development

Descripción de la vacante

The Walcot Group Limited in Bath is hiring a Duty Manager to oversee daily restaurant operations and collaborate with the General Manager to drive profitability and guest satisfaction. You will lead front-of-house teams, ensure service quality, and maintain food safety standards in a vibrant hospitality group.

Join a team focused on creating welcoming, community-driven experiences across its venues, with opportunities for training and growth within a dynamic, independent business.

Responsabilidades

• Oversee all daily restaurant operations and assist with long-term planning.
• Manage and support all Supervisors, the front of house team and liaise with General Manager
• Ensure consistent quality of food, service, and guest experience.
• Drive sales, profitability, and cost control.
• Handle training, scheduling, and staff development.
• Maintain compliance with food safety and licensing regulations.
• Manage stock control, purchasing, and supplier relationships.
• Act as the main point of contact between junior staff to liaise with when the GM is not on site
• Protect the restaurant’s reputation and foster a positive team culture.

Descripción del empleo

About The Walcot Group

The Walcot Group is a dynamic and growing collection of hospitality and food businesses based in Bath and the Southwest.

We pride ourselves on creating thoughtful, community-driven experiences across restaurants, pubs, bars, and retail. From artisan pasta and modern British dining to small-batch butchery, we’re building something special—ambitious, independent, and full of personality.

We’re hiring: Duty Manager

We’re after people who love looking after people. Simple as that.

Walcot Group is a family of restaurants — Walcot House, Solina, Mother & Wild, Little Walcot and more. Each with its own flavour, all with the same goal: great food, great drink, great hospitality.

You might be serving flat whites, pouring wine for a long lunch, or carrying a round of pints. Whatever the day looks like, you’ll be part of a team that knows how to make guests feel welcome and at home.

The Duty Manager works with the General Manager and helps oversee the overall operations of the restaurant, ensuring profitability, consistent service quality, food safety, team performance, and guest satisfaction. The Duty Manager works with the General Manager to set standard for the entire team and ensures the business runs smoothly day-to-day and long term.

What we’re after:

• Oversee all daily restaurant operations and assist with long-term planning.
• Manage and support all Supervisors, the front of house team and liaise with General Manager
• Ensure consistent quality of food, service, and guest experience.
• Drive sales, profitability, and cost control.
• Handle training, scheduling, and staff development.
• Maintain compliance with food safety and licensing regulations.
• Manage stock control, purchasing, and supplier relationships.
• Act as the main point of contact between junior staff to liaise with when the GM is not on site
• Protect the restaurant’s reputation and foster a positive team culture,

What's in it for you:

• 25% Discounts across the Walcot Group venues
• Exciting Perks
• Great training & development

We’re not about silver service or over-rehearsed scripts. Just honest, confident, friendly service — the way it should be.