Dual-Site Retail Shop Assistant (Maidstone)

Demelza; Maidstone; In loco; GBP 18.000 - 22.000; Part-time

Descrizione del lavoro

Demelza in Maidstone seeks a friendly Dual-Site Retail Shop Assistant for the Earl Street and Royal Star Arcade shops. This temporary role supports a charity retail environment raising funds for children and families.

Hours per week are 30; the post requires flexibility across seven days, with some bank holiday work. You will help with merchandis­ing, welcome customers and manage a varied workload using your own initiative.

Competenze

• Experience in a customer-facing role is desirable.
• Able to communicate effectively with customers, donors and volunteers.
• Comfortable using Microsoft 365 and other digital systems.

Mansioni

• Provide friendly, responsive service to customers across two Maidstone shops.
• Assist with visual merchandising and shop displays to drive sales.
• Handle a varied workload with initiative and good organisation.
• Support colleagues, volunteers and donors in day-to-day shop operations.

Conoscenze

Customer service

Communication

Microsoft 365

Strumenti

Microsoft 365

Descrizione del lavoro

Dual-Site Retail Shop Assistant (Maidstone)

Application Deadline: 3 November 2026

Department: Shop

Employment Type: Temporary

Location: Maidstone Earl Street Shop

Reporting To: Shop Manager

Compensation: £20,256 / year

Description

We are looking for an enthusiastic and customer-focused Retail Shop Assistant to join our two Maidstone shops, Earl Street and Royal Star Arcade, in a dual-site role. This is a great opportunity to play a part in raising vital funds to support the children and families cared for by Demelza.

Hours per week: 30

Please note this role requires flexibility across the seven-day trading week. Some bank holiday working will be required.

Working alongside staff and volunteers, you will contribute to creating a welcoming, safe and well-presented shop environment. You will also support visual merchandising and shop displays to help attract customers and drive sales.

You will be organised, adaptable and able to manage a varied workload using your own initiative. Good communication skills are essential, as you will work closely with customers, donors, volunteers and colleagues. Previous experience in a customer-facing role is desirable, and you should be comfortable using Microsoft 365 and other digital systems.

This role is ideal for someone who enjoys working with people, providing great customer service and making a meaningful contribution through charity retail.

Itwill involve moderate moving and handling. For insurance purposes, the post holder must be aged 18 or over.

Closing date - 02/11/26

Interview date -To be confirmedDemelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds.

To find out how we process your personal data during the recruitment process, please refer to the Employee Recruitment Privacy Notice.

As part of our commitment to safer recruitment, all offers of employment are subject to satisfactory pre-employment checks, including a Disclosure and Barring Service (DBS) check at a level relevant to the role.

Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Demelza is an equal opportunities employer. Registered Charity No. 1039651.