Driver Trainer - Waitrose

DHL Supply Chain; West of England; On-site; Confidential; Full time

Benefits offered by this job

Modern gym

On-site restaurant

Job summary

DHL Supply Chain in Bristol is seeking an experienced Driver Development Assessor (DDA) / Driver Trainer to join our new operation supporting Waitrose.

You will coach, assess and develop drivers, manage inductions, ongoing training, and ensure safety, compliance and continuous improvement across a fast-paced, multi-drop environment.

This permanent role offers a modern facility, a supportive team and opportunities to progress within DHL's UK network.

Qualifications

• Valid HGV Class 1 (C+E) driving licence is essential.

Responsibilities

• Delivering inductions, OPS35A assessments, refresher training and ongoing coaching to ensure safety, compliance and performance.
• Managing driver development through telematics data, training matrices, KPI monitoring and structured support for drivers.
• Completing DPRAs, profiling Waitrose branches and allocating drivers by route risk and experience.
• Conducting on-road assessments, investigating incidents and recommending corrective actions to improve safety.
• Maintaining training and compliance records and collaborating with operational teams for continuous improvement.

Skills

HGV Class 1 (C+E) Driving Licence

Driver CPC Qualification

Digital Tachograph Card

Transport operational knowledge

Driver training / assessment

Strong communication

Stakeholder management

Independent initiative

Continuous improvement

Tools

Microlise

Job description

Pay Rate: £49,994.88
Grade: RCS O
Contract Type: Permanent
Shift patterns: Working Monday to Friday, 48hr working week with some flexibility required to support operational needs
Location: Bristol BS10 7ES

Bristol | Supporting Waitrose | DHL Supply Chain

Join Our New State-of-the-Art Warehouse Operation

DHL Supply Chain is launching an exciting new operation in Bristol, supporting our valued customer, Waitrose, and we're looking for an experienced and passionate Driver Development Assessor (DDA) / Driver Trainer to join our growing team.

This is a fantastic opportunity to be part of a flagship site featuring outstanding facilities, including a modern gym and restaurant. Working within a fast-paced chilled and ambient logistics environment, you'll play a critical role in developing our drivers, improving safety standards, enhancing operational performance, and supporting a strong culture of continuous improvement.

What You'll Be Doing

As a key member of the Transport Team, you'll be responsible for developing and maintaining high driving standards across the operation through coaching, assessment, training, and compliance monitoring.

A Typical Day May Involve:

• Delivering driver and warehouse inductions, OPS35A assessments, refresher training, and ongoing coaching to ensure high standards of safety, compliance, and performance
• Managing driver development through telematics data, training matrices, KPI monitoring, and structured support for new and less experienced drivers.
• Completing Delivery Point Risk Assessments (DPRAs), profiling Waitrose branches, and allocating drivers according to route risk and experience levels.
• Conducting on-road assessments, accident and incident investigations, root cause analysis, and recommending actions to improve operational safety.
• Maintaining accurate training and compliance records while working closely with operational teams to drive continuous improvement and best practice.

What We're Looking For

This role would suit someone who enjoys coaching and developing others while maintaining high standards of safety and compliance.

You'll Ideally Have:

• A valid HGV Class 1 (C+E) Driving Licence.
• Driver CPC Qualification and Digital Tachograph Card.
• Strong transport operational knowledge and hands-on driving experience.
• Previous experience in driver training, driver assessment, or transport compliance.
• Experience conducting on-road assessments and driver coaching.
• Strong communication and stakeholder management skills.
• The confidence to challenge and influence behaviours positively.
• Excellent organisational skills with the ability to manage training records and compliance documentation.
• A proactive approach and the ability to work independently using your own initiative.
• A passion for continuous improvement and developing people.

Desirable:

• Completion of the DHL Risk Assessor Course (particularly for internal applicants).
• Experience completing Delivery Point Risk Assessments (DPRAs).
• Previous accident investigation and root cause analysis experience.
• Familiarity with telematics systems such as Microlise.
• Experience working within a retail or multi-drop transport environment.

Why Join DHL Supply Chain?

At DHL Supply Chain, we are committed to creating a culture where colleagues can thrive and reach their full potential. You'll join a team that is genuinely proactive in its approach to safety, development, and operational excellence, while helping shape a culture built around "Can Do & Passion."

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.