Driver Trainer - Waitrose

GB Recruitment (England, Scotland, Wales); Marsh Common; On-site; GBP 48,000 - 52,000; Full time

Benefits offered by this job

Gym facilities

Restaurant on site

Job summary

DHL Supply Chain in Bristol is seeking a Driver Development Assessor (DDA) / Driver Trainer to join our new state-of-the-art operation. You will lead inductions, assessments, refresher training and ongoing coaching to ensure high standards of safety, compliance and performance.

You will manage training records, use telematics data for driver development, and support continuous improvement in a fast-paced logistics environment across Waitrose and DHL operations.

Qualifications

• A valid HGV Class 1 (C+E) Driving Licence is required.
• Driver CPC Qualification and Digital Tachograph Card are required.
• Strong transport operational knowledge and hands-on driving experience.
• Prior experience in driver training, driver assessment, or transport compliance is preferred.
• Experience conducting on-road assessments and driver coaching is desirable.
• Excellent communication and stakeholder management skills.
• Confidence to challenge and positively influence behaviours.
• Excellent organisational skills with training records and compliance documentation.
• Proactive approach and ability to work independently.
• Passion for continuous improvement and developing people.

Responsibilities

• Delivering inductions, assessments, refresher training, and ongoing coaching to maintain high safety and performance standards.
• Managing driver development using telematics data, training matrices, KPI monitoring.
• Profiling Waitrose branches and allocating drivers based on route risk and experience.
• Conducting on-road assessments, investigations and root-cause analysis to improve safety.
• Maintaining training and compliance records and collaborating with operations to drive improvement.

Skills

HGV Class 1 (C+E) Licence

Driver CPC

Tachograph Card

On-road Assessments

Driver Training

Communication Skills

Stakeholder Management

Organisational Skills

Independence

Continuous Improvement

Tools

Microlise teledmatics

Job description

Driver Development Assessor (DDA) / Driver Trainer Pay Rate: £49,994.88 Grade: RCS O Contract Type: Permanent Shift patterns: Working Monday to Friday, 48hr working week with some flexibility required to support operational needs Location: Bristol BS10 7ESBristol | Supporting Waitrose | DHL Supply ChainJoin Our New State-of-the-Art Warehouse Operation DHL Supply Chain is launching an exciting new operation in Bristol, supporting our valued customer, Waitrose, and we're looking for an experienced and passionate Driver Development Assessor (DDA) / Driver Trainer to join our growing team. This is a fantastic opportunity to be part of a flagship site featuring outstanding facilities, including a modern gym and restaurant. Working within a fast-paced chilled and ambient logistics environment, you'll play a critical role in developing our drivers, improving safety standards, enhancing operational performance, and supporting a strong culture of continuous improvement. If you're passionate about coaching others, driving operational excellence, and creating a culture built on safety, compliance and professionalism, we'd love to hear from you.

What You'll Be Doing

As a key member of the Transport Team, you'll be responsible for developing and maintaining high driving standards across the operation through coaching, assessment, training, and compliance monitoring.

A Typical Day May Involve:

• Delivering driver and warehouse inductions, OPS35A assessments, refresher training, and ongoing coaching to ensure high standards of safety, compliance, and performance
• Managing driver development through telematics data, training matrices, KPI monitoring, and structured support for new and less experienced drivers.
• Completing Delivery Point Risk Assessments (DPRAs), profiling Waitrose branches, and allocating drivers according to route risk and experience levels.
• Conducting on-road assessments, accident and incident investigations, root cause analysis, and recommending actions to improve operational safety.
• Maintaining accurate training and compliance records while working closely with operational teams to drive continuous improvement and best practice.

What We're Looking For

You’ll Ideally Have:

• A valid HGV Class 1 (C+E) Driving Licence.
• Driver CPC Qualification and Digital Tachograph Card.
• Strong transport operational knowledge and hand-on driving experience.
• Previous experience in driver training, driver assessment, or transport compliance.
• Experience conducting on-road assessments and driver coaching.
• Strong communication and stakeholder management skills.
• The confidence to challenge and influence behaviours positively.
• Excellent organisational skills with the ability to manage training records and compliance documentation.
• A proactive approach and the ability to work independently using your own initiative.
• A passion for continuous improvement and developing people.

Desirable:

• Completion of the DHL Risk Assessor Course (particularly for internal applicants).
• Experience completing Delivery Point Risk Assessments (DPRAs).
• Previous accident investigation and root cause analysis experience.
• Familiarity with telematics systems such as Microlise.
• Experience working within a retail or multi-drop transport environment.

Why Join DHL Supply Chain?

At DHL Supply Chain, we are committed to creating a culture where colleagues can thrive and reach their full potential. You'll join a team that is genuinely proactive in its approach to safety, development, and operational excellence, while helping shape a culture built around "Can Do & Passion." If you're ready to play a key role in developing drivers, improving safety performance, and supporting one of DHL's newest transport operations, we'd love to hear from you.

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing ASAP. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.