Driver Compliance & Operations Liaison

The Best Connection Group Limited; Enfield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Supportive team environment

Career progression opportunities

Job summary

The Best Connection Group Limited is seeking a Driver Compliance Coordinator to join our Enfield-based logistics and warehouse operation. This full-time, on-site role focuses on monitoring driver compliance, supporting operational standards, and ensuring smooth delivery performance.

You will work closely with drivers, warehouse teams, and management to ensure procedures are followed and customer service standards are maintained.

Qualifications

• Experience in logistics, transport or warehouse operations.
• Strong organisational and time-management skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure in a fast-paced environment.
• Ability to handle complaints professionally.

Responsibilities

• Monitor drivers to ensure compliance with procedures.
• Resolve driver and customer complaints professionally.
• Verify delivery addresses and investigate discrepancies.
• Maintain accurate compliance records and reports.
• Support warehouse and transport teams with operational checks.
• Escalate recurring compliance or service issues.
• Assist with audits and process improvements.

Skills

Logistics operations

Attention to detail

Communication

Problem solving

Education

Microsoft Office suites

Tools

Microsoft Office

Job description

The Best Connection Group Limited is seeking a Driver Compliance Coordinator to join our Enfield-based logistics and warehouse operation. This full-time, on-site role focuses on monitoring driver compliance, supporting operational standards, and ensuring smooth delivery performance.

You will work closely with drivers, warehouse teams, and management to ensure procedures are followed and customer service standards are maintained.