Driver Compliance Coordinator

The Best Connection; Enfield; On-site; GBP 15,000 - 22,000; Full time

Job summary

The Best Connection in Enfield is seeking a Driver Compliance Coordinator to join our busy logistics and warehouse operations. This on-site role focuses on monitoring driver compliance, supporting operational standards, and ensuring smooth day-to-day delivery performance.

The successful candidate will work closely with drivers, warehouse teams, and management to ensure procedures are followed and customer service standards are maintained.

Qualifications

• Experience in logistics, transport, or warehouse operations.
• Strong attention to detail and organisational skills.
• Good communication and problem-solving abilities.
• Ability to work in a fast-paced operational environment.

Responsibilities

• Monitor drivers while on the road and ensure compliance with company procedures.
• Handle and resolve driver and customer complaints professionally.
• Ensure drivers are following operational and compliance standards.
• Verify delivery addresses and investigate any discrepancies.
• Check that drivers are contacting customers where required.
• Monitor driver communication and delivery performance.
• Maintain accurate compliance records and reports.
• Support warehouse and transport management teams with operational checks.
• Escalate any recurring compliance or service issues.
• Assist with audits, investigations, and process improvements.

Skills

Driver compliance

Logistics operations

Attention to detail

Communication

Tools

MS Office

Job description

Driver Compliance Coordinator - Logistics & Warehouse Operations

Location: Enfield

Hours: 9am - 6 PM

Pay Rate : £13.50 Per hour

Job Type: Full-Time, On-Site

Schedule: Monday to Friday with flexibility for occasional weekend work

About the Role

We are looking for a reliable and detail-oriented Driver Compliance Coordinator to join a busy logistics and warehouse operation based in Enfield. This role will focus on monitoring driver compliance, supporting operational standards, and ensuring smooth day-to-day delivery performance.

The successful candidate will work closely with drivers, warehouse teams, and management to ensure procedures are followed and customer service standards are maintained.

Key Responsibilities

• Monitor drivers while on the road and ensure compliance with company procedures


• Handle and resolve driver and customer complaints professionally


• Ensure drivers are following operational and compliance standards


• Verify delivery addresses and investigate any discrepancies


• Check that drivers are contacting customers where required


• Monitor driver communication and delivery performance


• Maintain accurate compliance records and reports


• Support warehouse and transport management teams with operational checks


• Escalate any recurring compliance or service issues


• Assist with audits, investigations, and process improvements

Requirements

• Previous experience in logistics, transport, warehouse operations, compliance, or administration


• Strong attention to detail and organisational skills


• Good communication and problem-solving abilities


• Ability to work in a fast-paced operational environment


• Confident handling complaints and resolving issues professionally


• Good IT skills including Microsoft Office


• Flexible approach to working hours, including occasional weekend work

Desirable

• Experience working with delivery drivers or transport teams


• Understanding of logistics or last-mile delivery operations


• Knowledge of compliance and health & safety procedures

What's Offered

• Full-time permanent role


• Stable working hours


• Supportive team environment


• Opportunity for career progression within logistics and operations

The Best Connection is acting as an Employment Business in relation to this vacancy.