Driver Co-ordinator

Nova Leisure Ltd; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Enhanced parental benefits

Employee Assistance Program

Pension

22 days annual leave

Job summary

Nova Leisure Ltd in Peterborough is seeking a motivated Driver Coordinator. This role involves managing delivery routes, leading a team of Drivers, and ensuring excellent customer service. You will be responsible for route planning, coaching Drivers, and overseeing Health and Safety compliance. The ideal candidate has experience in a similar role, a valid Driving License, and a passion for team development. Benefits include enhanced parental support, pension, and 22 days of annual leave.

Qualifications

• Experience working in a similar role.
• Ability to lead, motivate, and supervise a team of Drivers.
• Strong attention to detail.
• Ability to thrive in a high-pressure and fast-paced environment.
• Desire to work for a thriving company.

Responsibilities

• Manage the efficient route planning of delivery vehicles.
• Build relationships with internal customers to manage expectations.
• Support and coach Drivers to provide excellent customer service.
• Ensure compliance with Health and Safety measures.
• Motivate and develop the team.

Skills

Leadership

Customer service

Attention to detail

Ability to thrive under pressure

Team motivation

Driving License

Job description

We are looking to recruit a new Driver Coordinator.

Key Responsibilities

• Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely
• Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements
• Live and breathe excellent customer service and support and coach our Drivers to do the same
• Ensure all business Health and Safety measures are followed and report on all accidents and near misses
• Motivate, lead and develop the team to excel in their current role and understand and support their aspirations
• Improve returns, credits and warranty processes thereby enhancing the customer experience
• Control and monitor costs, such as driver overtime, absence etc.

Skills and Experience

• Experience working in a similar role
• Ability to lead, motivate and supervise a team of Drivers
• Strong attention to detail
• Ability to thrive in a high pressure and fast-paced environment
• Desire to work for a company where you can thrive, and which encourages those around you to thrive
• Current valid Driving License

What we offer

• Enhanced parental benefits
• EAP
• Pension
• 22days annual leave