Driver Co-ordinator

Nova Leisure Ltd; Salisbury; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Enhanced parental benefits

EAP

Pension

22days annual leave

Job summary

LKQ Euro Car Parts in Salisbury is seeking a Driver Coordinator to plan delivery routes, supervise a team of drivers, and ensure high standards of customer service. You will coordinate with internal teams to meet SLAs and maintain safety compliance across daily operations.

The role requires experience in a similar position, a valid driving licence, and the ability to thrive in a fast-paced environment. We offer a supportive environment with pension and employee benefits.

Qualifications

• Experience working in a similar role.
• Ability to lead, motivate and supervise a team of Drivers.
• Strong attention to detail.
• Ability to thrive in a high pressure and fast-paced environment.
• Desire to work for a company where you can thrive, and which encourages those around you to thrive.
• Current valid Driving Licence.

Responsibilities

• Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely.
• Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements.
• Live and breathe excellent customer service and support and coach our Drivers to do the same.
• Ensure all business Health and Safety measures are followed and report on all accidents and near misses.
• Motivate, lead and develop the team to excel in their current role and understand and support their aspirations.
• Improve returns, credits and warranty processes thereby enhancing the customer experience.
• Control and monitor costs, such as driver overtime, absence etc.

Skills

Route planning

Team leadership

Customer service

Health and safety

Attention to detail

Driving licence

Experience in similar role

Job description

We are looking to recruit a new Driver Coordinator. Euro Car Parts is renowned for our speed and flexibility of getting our parts to our customers. We currently hold circa 45,000 SKUs in each site, have 95% same day availability and have 3 VORs every day to each branch.

Why work for LKQ

We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

• Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely
• Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements
• Live and breathe excellent customer service and support and coach our Drivers to do the same
• Ensure all business Health and Safety measures are followed and report on all accidents and near misses
• Motivate, lead and develop the team to excel in their current role and understand and support their aspirations
• Improve returns, credits and warranty processes thereby enhancing the customer experience
• Control and monitor costs, such as driver overtime, absence etc.

Skills and Experience

• Experience working in a similar role
• Ability to lead, motivate and supervise a team of Drivers
• Strong attention to detail
• Ability to thrive in a high pressure and fast-paced environment
• Desire to work for a company where you can thrive, and which encourages those around you to thrive
• Current valid Driving License

What we offer

• Enhanced parental benefits
• EAP
• Pension
• 22days annual leave

LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much more than just a parts supplier – we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.