Driver Co-ordinator

Nova Leisure Ltd; Andover; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Enhanced parental benefits

EAP

Pension

22 days annual leave

Job summary

LKQ Euro Car Parts in the United Kingdom is seeking a Driver Coordinator to manage route planning and lead a team of drivers. You will build strong internal customer relationships to meet service levels and coach team members to maintain high standards of service.

The role emphasizes safety, cost control, and developing drivers while ensuring exceptional customer experiences across our delivery network.

Qualifications

• Experience in a similar role within logistics or driver management.
• Ability to lead and supervise a team of drivers.
• Strong attention to detail.
• Thrives in a high-pressure, fast-paced environment.
• Current valid driving licence.

Responsibilities

• Plan efficient routes for delivery vehicles and ensure stock moves safely.
• Build relationships with internal customers to determine requirements and meet SLAs.
• Coach drivers to deliver excellent customer service.
• Ensure Health and Safety measures and report accidents and near misses.
• Motivate and develop the driver team and support career aspirations.
• Improve returns, credits and warranty processes to enhance customer experience.
• Monitor costs such as driver overtime and absence.

Skills

Team leadership

Customer service

Attention to detail

High-pressure environment

Driving licence

Job description

We are looking to recruit a new Driver Coordinator. Euro Car Parts is renowned for our speed and flexibility of getting our parts to our customers. We currently hold circa 45,000 SKUs in each site, have 95% same day availability and have 3 VORs every day to each branch.

Why work for LKQ

We are a people first organisation - for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

• Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely
• Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements
• Live and breathe excellent customer service and support and coach our Drivers to do the same
• Ensure all business Health and Safety measures are followed and report on all accidents and near misses
• Motivate, lead and develop the team to excel in their current role and understand and support their aspirations
• Improve returns, credits and warranty processes thereby enhancing the customer experience
• Control and monitor costs, such as driver overtime, absence etc.

Skills and Experience

• Experience working in a similar role
• Ability to lead, motivate and supervise a team of Drivers
• Strong attention to detail
• Ability to thrive in a high pressure and fast-paced environment
• Desire to work for a company where you can thrive, and which encourages those around you to thrive
• Current valid Driving License

What we offer

• Enhanced parental benefits
• EAP
• Pension
• 22days annual leave

LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much more than just a parts supplier - we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts.