Driver

Group 1 Automotive; City of Westminster; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days leave

Retail discounts

Car discounts

Pension scheme

Family-friendly policies

Cycle-to-work

Wellbeing support

Healthcare access

Volunteer day

Share purchase plan

Referral bonus

Training & development

Life insurance

Flexible working

Job summary

Group 1 Automotive is hiring for a Service Driver to support our Retail Centre in the UK. You will collect and deliver customer vehicles, ensuring paperwork is complete and doors are opened to a seamless handover. This role requires a Full UK Driving Licence and strong customer-facing skills.

You will work across sites and brands, liaising with customers and colleagues to maintain high service standards. A team-oriented, organised approach is essential to succeed in this role.

Qualifications

• Full UK Driving Licence is required.
• Strong teamwork and communication skills.
• Ability to multi-task and meet deadlines.
• Professional and courteous customer interaction.

Responsibilities

• Coordinate vehicle collection and delivery with customers and sites.
• Inspect vehicles for damage and tyre safety before collection.
• Ensure paperwork is completed for handovers and deliveries.
• Provide excellent customer service face-to-face and over the phone.

Skills

Driving Licence

Teamwork

Multi-tasking

Deadlines

Communication

Organisation

Job description

Responsibilities

• Ensure efficient collection of customer vehicles prior to servicing and efficient delivery upon completion.
• Collect and deliver vehicles from customers' homes or work premises, ensuring collection and / or completion of all paperwork required.
• Examine customer vehicles for damage and tyre safety prior to collecting vehicle ensuring that damage reports are completed and pointed out to customers wherever possible.
• Take responsibility for the safe driving of customer vehicles, respecting any personal possessions left in the vehicle.
• Liaise with customers to gain additional information as required.
• Ensure all dealings with customers are handled courteously.
• Collect / deliver small items where required.
• Parts pre-picking and parts deliveries
• Site co-ordination to ensure the presentation of the business with regards to parking

Working in our Service department as a Service Driver you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim., Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

Requirements

• Full UK Driving Licence
• Teamwork
• Ability to multi-task
• Ability to work to deadlines
• Confident and professional communication skills
• Organised

About the Company

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Benefits

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options - just ask