Door Supervisor - Walsall

ACTIVE SECURITY; Walsall; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

GuardPass Limited is seeking a vigilant Door Supervisor to safeguard venues, staff and patrons while delivering excellent customer service. You will screen visitors at the entrance and perform ID checks to ensure only suitable individuals gain access.

You will manage entry and exit routes, handle crowd control, and help maintain a calm, safe environment during events. A valid SIA licence and strong teamwork are essential.

Formación

• A valid SIA licence - Door Supervisor Licence.
• Excellent communication skills and customer service focus.
• Ability to work as part of a team.
• Reliable and confident.
• Ability to tackle emergency situations.
• Ability to remain calm and professional in stressful situations.

Responsabilidades

• You will be stationed at the building's entrance, screening visitors for suitability.
• Ensure the visitor is not under the age of 18 or in possession of any dangerous substances or things, such as drugs or weapons
• Controlling entry and exit route
• Customer management to maintain a safe environment within the venue
• Crowd control
• Supervising customer arrivals
• Carrying out ID checks
• Screening and searching for individuals

Conocimientos

SIA licence

Communication skills

Customer service

Teamwork

Reliability

Emergency response

Calm under pressure

Descripción del empleo

Job Purpose

The primary role of a Door Supervisor is to ensure the safety and security of the venue's clients and employees.

Job Overview

As a Door Supervisor, you will ensure the safety of staff and customers, as well as protect assets within the clients' business and provide excellent customer service.

Main Duties and Responsibilities

• You will be stationed at the building's entrance, screening visitors for suitability.
• Ensure the visitor is not under the age of 18 or in possession of any dangerous substances or things, such as drugs or weapons

• Controlling entry and exit route
• Customer management to maintain a safe environment within the venue
• Crowd control
• Supervising customer arrivals
• Carrying out ID checks
• Screening and searching for individuals

Requirements

• A valid SIA licence - Door Supervisor Licence
• Have excellent communication skills and be customer service focused
• Be able to work as part of a team
• Be reliable and confident
• Ability to tackle emergency situations
• Ability to remain calm and professional in stressful situations