Door supervisor

TLG Management; Walsall; On-site; GBP 12,000 - 18,000; Part time

Job summary

TLG Management is seeking professional Door Supervisors to join our security team across pubs, bars, nightlife venues and events in the Walsall area. You will provide a visible security presence, manage entry, check IDs, and help maintain a safe, welcoming environment for guests and staff.

We require a valid SIA Door Supervisor licence, excellent communication and a professional, approachable manner. Flexibility to work evenings, nights and weekends is essential to succeed in this role, with

Qualifications

• Previous experience as a Door Supervisor in pubs/nightlife/events.
• Valid SIA Door Supervisor licence.
• Excellent communication and interpersonal skills.
• Professional, confident and approachable manner.
• Ability to stay calm in challenging situations.
• Strong customer service and positive attitude.
• Reliability, punctuality and strong work ethic.
• Flexibility to work evenings, nights and weekends.

Responsibilities

• Provide a professional, friendly and visible security presence at venue entrances.
• Manage entry and access control in line with venue policies.
• Check IDs and ensure age-verification procedures are followed.
• Monitor guest behaviour and crowd dynamics throughout the venue.
• Deal calmly and professionally with security incidents.
• Prevent and manage disorder while maintaining a welcoming atmosphere.
• Work closely with venue management and staff.
• Assist with emergency procedures and incidents as required.
• Complete relevant security checks, reports and documentation.
• Maintain a high standard of professionalism and customer service.

Skills

Professional appearance

Communication skills

Customer service

Reliability

Punctuality

Teamwork

Education

SIA Door Supervisor licence

Tools

Basic computer skills

Job description

Door Supervisor – Walsall

TLG Management | Walsall, West Midlands | Part-Time & Flexible Opportunities

About the Role:

TLG Management is expanding its security team and is looking for professional, experienced and reliable Door Supervisors to work across pubs, bars, nightlife venues and events in the Walsall area.

We’re looking for individuals who take pride in their appearance, communicate confidently and professionally, and understand the importance of providing both excellent security and exceptional customer service.

As a Door Supervisor, you’ll play an important role in maintaining a safe, secure and welcoming environment for guests, venue staff and colleagues.

Key Responsibilities:

• Provide a professional, friendly and visible security presence at venue entrances.
• Manage entry and access control in line with venue policies.
• Check IDs and ensure appropriate age-verification procedures are followed.
• Monitor guest behaviour and crowd dynamics throughout the venue.
• Deal calmly and professionally with challenging situations or security incidents.
• Prevent and manage disorder while maintaining a welcoming atmosphere.
• Work closely with venue management, staff and fellow security personnel.
• Assist with emergency procedures and respond appropriately to incidents.
• Complete relevant security checks, reports and incident documentation where required.
• Maintain a high standard of professionalism, appearance and customer service at all times.

What We’re Looking For:

• Previous experience working as a Door Supervisor, ideally within pubs, bars, nightlife, events or similar venues.
• A valid SIA Door Supervisor licence.
• Excellent communication and interpersonal skills.
• A professional, confident and approachable manner.
• The ability to remain calm and composed in challenging situations.
• Strong customer service skills and a positive attitude.
• Good awareness of your surroundings and the ability to assess situations quickly.
• Reliability, punctuality and a strong work ethic.
• Ability to work independently and as part of a team.
• Flexibility to work evenings, nights and weekends.

Desirable:

• Previous experience in busy nightlife or event environments.
• Additional relevant security qualifications or training.
• Basic computer skills for completing reports and administrative tasks.
• Access to your own transport is desirable for travelling between different sites, but is not essential where suitable public transport is available.

Why Join TLG Management?

At TLG Management, we believe security professionals should provide more than just security — they should contribute to the overall experience of the venue.

We pride ourselves on building a team that is:

• Professional
• Well-Presented
• Courteous
• Proactive
• Reliable

We work with a variety of venues and environments, giving our team the opportunity to work across different sites while developing their experience within the security and hospitality sectors.

We aim to offer competitive, above-industry-average pay for the right candidates and value individuals who consistently demonstrate professionalism and high standards.

Location:

Walsall, West Midlands

Opportunities may be available across a range of pubs, bars, venues and events in and around the Walsall area.