Domiciliary Care Coordinator - Growth, Training & Support

Confidential; Gloucester; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Training and CPD

Pension

Employee Assistance Programme

Career progression

Paid training

Job summary

Verity Healthcare is seeking a proactive Domiciliary Care Coordinator in Gloucestershire. This full-time, permanent role focuses on coordinating care staff rotas, liaising with service users and carers, and ensuring care is delivered safely and in line with CQC standards.

The ideal candidate will have experience in domiciliary care, strong organisational skills, and a calm, proactive approach to problem-solving in a fast-paced office setting. Full UK driving licence is desirable.

Qualifications

• Previous experience in a domiciliary care setting (essential).
• Experience in care coordination or scheduling (desirable).
• Strong understanding of CQC regulations and care standards.
• Excellent organisational and time-management skills.
• Ability to work under pressure and solve problems quickly.
• Good IT skills and experience with care management systems.
• Excellent communication and interpersonal skills.
• Full UK driving licence (desirable).

Responsibilities

• Creating and managing staff rotas using care scheduling systems.
• Allocating care workers to service users based on needs and location.
• Responding to staff absences and arranging emergency cover.
• Liaising with service users, families, and care staff daily.
• Monitoring care delivery to ensure high standards are maintained.
• Updating care plans and maintaining accurate records.
• Supporting the Care Manager with compliance and CQC requirements.
• Conducting spot checks, supervisions, and field support when required.
• Handling incoming calls, queries, and concerns professionally.
• Ensuring continuity of care for all service users.

Skills

Domiciliary care

Care coordination

CQC regulations

Organisation

Time management

IT skills

Communication

Driving licence

Tools

Care management systems

Job description

Verity Healthcare is seeking a proactive Domiciliary Care Coordinator in Gloucestershire. This full-time, permanent role focuses on coordinating care staff rotas, liaising with service users and carers, and ensuring care is delivered safely and in line with CQC standards.

The ideal candidate will have experience in domiciliary care, strong organisational skills, and a calm, proactive approach to problem-solving in a fast-paced office setting. Full UK driving licence is desirable.