Domiciliary Care Coordinator - Training & Career Growth

Confidential; Stafford; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistance Programme

Paid training and CPD

Job summary

Verity Healthcare is seeking a Domiciliary Care Coordinator to oversee day-to-day care operations in a Staffordshire-based setting. You will coordinate staff rotas, liaise with service users and carers, and ensure care is delivered safely and in line with CQC standards.

This is an office-based, fast-paced role requiring excellent organisation and communication. The role offers a supportive environment with training, development and progression opportunities, plus a pension scheme and employee

Qualifications

• Experience in domiciliary care is essential.
• Good understanding of CQC regulations and care standards.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Full UK driving licence is desirable.

Responsibilities

• Create and manage staff rotas using care scheduling systems.
• Allocate care workers to service users based on needs and location.
• Respond to staff absences and arrange emergency cover.
• Liaise with service users, families and care staff daily.
• Monitor care delivery to maintain high standards.
• Update care plans and maintain accurate records.
• Support the Care Manager with compliance and CQC requirements.
• Conduct spot checks, supervisions and field support when required.
• Handle incoming calls, queries and concerns professionally.
• Ensure continuity of care for all service users.

Skills

Domiciliary care experience

Care coordination

CQC regulations

Organisational skills

Time management

IT skills

Communication skills

UK driving licence

Tools

Care management systems

Scheduling software

Job description

Verity Healthcare is seeking a Domiciliary Care Coordinator to oversee day-to-day care operations in a Staffordshire-based setting. You will coordinate staff rotas, liaise with service users and carers, and ensure care is delivered safely and in line with CQC standards.

This is an office-based, fast-paced role requiring excellent organisation and communication. The role offers a supportive environment with training, development and progression opportunities, plus a pension scheme and employee