Care Coordinator - Domiciliary Scheduling & Compliance

Invest Solutions Limited; Stafford; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistance Programme

Paid training and CPD

Career progression opportunities

Job summary

Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We are seeking an organised, compassionate Care Coordinator to join our team in a fast-paced, office-based role based around Staffordshire.

You will manage rotas, liaise with service users and staff, and ensure care is delivered safely and in line with CQC standards.

Qualifications

• Experience in a domiciliary care setting is essential.
• Experience in care coordination or scheduling is desirable.
• Strong knowledge of CQC regulations and care standards.
• Excellent organisational and time-management skills.
• Full UK driving licence is desirable.

Responsibilities

• Creating and managing staff rotas using care scheduling systems.
• Allocating care workers to service users based on needs and location.
• Responding to staff absences and arranging emergency cover.
• Liaising with service users, families, and care staff daily.
• Monitoring care delivery to ensure high standards are maintained.
• Updating care plans and maintaining accurate records.
• Supporting the Care Manager with compliance and CQC requirements.
• Conducting spot checks, supervisions, and field support when required.
• Handling incoming calls, queries, and concerns professionally.
• Ensuring continuity of care for all service users.

Skills

Domiciliary care

Care coordination

CQC regulations

Organisational skills

IT skills

Communication skills

Driving licence

Tools

Care management systems

Job description

Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We are seeking an organised, compassionate Care Coordinator to join our team in a fast-paced, office-based role based around Staffordshire.

You will manage rotas, liaise with service users and staff, and ensure care is delivered safely and in line with CQC standards.