Domiciliary Care Coordinator

Collens Healthcare Ltd; New Penshaw; On-site; GBP 25,000 - 30,000; Full time

Job summary

Collens Healthcare Ltd is seeking a dedicated Care Coordinator to join our team in the UK. You will plan, develop, and maintain person-centered care services, and manage staff rotas to ensure efficient delivery of homecare with a focus on dignity and independence.

This role requires previous care experience, medication support, and strong IT skills. You will participate in on-call duties and contribute to GDPR-compliant record-keeping and reporting.

Qualifications

• Previous experience within a care setting.
• Experience administering medication and supporting individuals with care needs.
• Knowledge of risk assessments, care planning, and person-centred support.
• Good IT skills, including Microsoft Office.
• Excellent verbal and written communication skills.
• Strong organisational and problem-solving abilities.
• Level 3 Diploma in Care from a Skills for Care-endorsed trainer.

Responsibilities

• Plan, develop, and maintain person-centred, outcome-focused care services.
• Create and manage care staff rotas to ensure efficient service delivery.
• Monitor recruitment requirements and provide regular updates to the Registered Manager.
• Ensure services are delivered in line with regulatory requirements, CQC standards, and company policies.
• Build positive relationships with service users, families, professionals, and partner agencies.
• Maintain accurate electronic and written records in line with GDPR requirements.
• Participate in the on-call rota and provide direct care support when necessary.
• Respond appropriately to concerns, incidents, and complaints.
• Produce management reports and operational information as required.
• Develop links with community organisations to enhance service provision.

Skills

Communication skills

Organisational skills

Problem-solving

IT literacy

Verbal & written communication

Education

Level 3 Diploma in Care

Tools

Microsoft Office

Job description

Care Coordinator

Collens Healthcare Ltd

40 Hours per Week

Looking for a Meaningful Career This Season?

As autumn approaches and a new season begins, there's no better time to take the next step in your career with Collens Healthcare Ltd. Join a team that is passionate about making a positive difference every day, helping people remain independent, safe, and comfortable in their own homes.

At Collens Healthcare Ltd, we are committed to delivering high-quality, person-centred care that empowers individuals to live with dignity and confidence. Due to continued growth, we are looking for a dedicated and proactive Care Coordinator to support the effective delivery of our homecare services.

Our Vision

To be the benchmark in providing high-quality care and promoting healthy, safe living for individuals of all ages and abilities.

Our Mission

To provide quality, person-centred care and support services that empower people to live independently while enhancing their health, wellbeing, and quality of life.

Our Values

We believe in delivering care that reflects our core values:

• Integrity - Acting honestly, ethically, and professionally at all times.
• Compassion - Providing care with kindness, empathy, and understanding.
• Respect & Dignity - Valuing every individual and supporting personal choice.
• Excellence - Continuously striving for the highest standards of care.
• Person-Centred Care - Putting the needs and aspirations of the people we support at the centre of everything we do.

Pay & Hours

• £25,000-£30,000
• 40 hours per week
• Working on a rota basis between 6:00 am and 10:00pm
• Participation in the on-call rota is required

Key Responsibilities

• Plan, develop, and maintain person-centred, outcome-focused care services.
• Create and manage care staff rotas to ensure efficient service delivery.
• Monitor recruitment requirements and provide regular updates to the Registered Manager.
• Ensure services are delivered in line with regulatory requirements, CQC standards, and company policies.
• Build positive relationships with service users, families, professionals, and partner agencies.
• Maintain accurate electronic and written records in line with GDPR requirements.
• Participate in the on-call rota and provide direct care support when necessary.
• Respond appropriately to concerns, incidents, and complaints.
• Produce management reports and operational information as required.
• Develop links with community organisations to enhance service provision.

What We're Looking For

Essential

• Previous experience within a care setting.
• Experience administering medication and supporting individuals with care needs.
• Knowledge of risk assessments, care planning, and person-centred support.
• Good IT skills, including Microsoft Office.
• Excellent verbal and written communication skills.
• Strong organisational and problem-solving abilities.
• Level 3 Diploma in Care from a Skills for Care-endorsed trainer

Why Join Collens Healthcare Ltd?

At Collens Healthcare Ltd, our employees are at the heart of everything we do. We strive to create an engaging, supportive, and rewarding workplace where our teams can grow professionally while making a genuine difference to the lives of others.

Important Information

Unfortunately, Collens Healthcare Ltd is unable to offer sponsorship for this position. Applicants must have the legal right to work in the UK and will be required to provide evidence of their eligibility during the recruitment process.

Join a Team That Cares