Care Coordinator

Universal Care Services; Dereham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

28 days annual leave

Mileage allowance (30p per mile)

Refer a Friend bonus

Blue Light Card discounts

Career development

Enhanced DBS provided

Job summary

Universal Care Services is seeking an experienced Care Coordinator to support our domiciliary care service, ensuring safe, person-centred care while aiding compliance, staffing, and service growth.

You will coordinate care delivery, manage staff rotas, maintain governance systems, and build strong relationships with service users, families, professionals, and commissioners. The role offers development opportunities within a growing care organisation.

Qualifications

• Experience in domiciliary care or another regulated care setting.
• Knowledge of CQC standards, safeguarding, and care compliance.
• Strong organisational and communication skills.
• Experience managing or supporting care teams.

Responsibilities

• Coordinating care delivery and staff rotas
• Supporting quality, compliance, and CQC readiness
• Recruiting, supervising, and supporting care staff
• Maintaining accurate records and governance systems
• Building positive relationships with service users, families, professionals, and commissioners
• Supporting service growth and occupancy targets
• Participating in the on-call rota

Skills

Experience in domiciliary care

Knowledge of CQC standards

Strong organisational and comms skills

Experience managing care teams

Job description

Are you an experienced care professional who enjoys coordinating care, supporting teams, and delivering high-quality services?

Universal Care Services is looking for a Care Coordinator to help manage our domiciliary care service, ensuring safe, effective, and person-centred care while supporting compliance, staffing, and service growth.

Right to Work (Essential)

You must already have the right to work in the UK. We are unable to offer sponsorship for this role.

The Role

You will be responsible for:

• Coordinating care delivery and staff rotas
• Supporting quality, compliance, and CQC readiness
• Recruiting, supervising, and supporting care staff
• Maintaining accurate records and governance systems
• Building positive relationships with service users, families, professionals, and commissioners
• Supporting service growth and occupancy targets
• Participating in the on-call rota

Hours: 37.5 hours per week (flexibility required to meet service needs)

What We're Looking For

• Experience in domiciliary care or another regulated care setting
• Knowledge of CQC standards, safeguarding, and care compliance
• Strong organisational and communication skills
• Experience managing or supporting care teams
• Full right to work in the UK

Desirable: Experience supporting a service through a CQC inspection.

• 28 days annual leave (inclusive of Bank Holidays, pro rata)
• Paid mileage at 30p per mile (where applicable)
• £400 Refer a Friend Scheme (T&Cs apply)
• Blue Light Card discounts
• Career development and funded qualifications
• Enhanced DBS provided

Join Us

If you're passionate about delivering excellent care and supporting a team to succeed, we'd love to hear from you.

Inclusion statement

We are proud to be aDisability Confidentemployer.
We welcome applications from all individuals who meet the criteria of the vacancy. We are committed to creating an inclusive and supportive working environment where everyone can thrive.

As a Care Coordinator with Universal Care Services, you'll play a key role in ensuring high-quality, person-centred care is delivered across our community services.

You will coordinate care and staffing, support compliance and quality standards, build positive relationships with service users and stakeholders, and help develop a motivated, high-performing team.

This is an excellent opportunity for an organised and passionate care professional looking to make a real difference while developing their career in a growing care organisation.