Domestic Manager

OCS Group Limited; Eppleworth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company is seeking an experienced Domestic Manager to oversee healthcare cleaning services in their hospital facilities. The suitable candidate should have a strong background in Healthcare Cleaning/Hotel Services, excellent leadership skills, and proven experience in managing quality service delivery. You will be instrumental in maintaining hygiene standards and ensuring compliance with health and safety regulations. This role requires flexibility in working hours across multiple sites, with a commitment to profitability while enhancing client relationships.

Qualifications

• Minimum of four years in a Healthcare Cleaning/Hotel Services environment.
• Proven track record in delivering Cleaning/Hotel Services.
• Right to Work in the UK.

Responsibilities

• Ensure cleanliness and sanitation of hospital facilities.
• Lead the domestic team to uphold hygiene standards.
• Manage contract operations and quality performance.

Skills

Leadership skills

Team management

Client relationship management

Knowledge of cleaning protocols

Budgetary control

Education

NEBOSH/IOSH Certificate

IH Membership

Job description

Are you an experienced Domestic or Cleaning Manager with a passion for maintaining a pristine environment? Do you thrive in a fast-paced healthcare setting and enjoy leading a team to success? If so, we have an exciting opportunity for you to become an essential part of our large team. As the Domestic Manager, you will play a pivotal role in ensuring the cleanliness and sanitation of our hospital facilities. Your leadership will be instrumental in guiding our domestic team to uphold the highest standards of hygiene and create a comfortable environment for our patients, visitors, and staff. Working Hours: Will be 5 days out of 7 to meet the needs of the business and have a base working shift of 8-4pm. Working shifts times will need to be flexible as the contract operates 24hrs a day. You may be required to work across both sites located in Hull.

• Overall responsibility for quality performance on the contract with respect to Cleaning which will include but is not limited to:
• Account management responsibility to develop contract operations
• Ensure that all OCS and Client Health and Safety Policies and Procedures are adhered to, referring conflicts to the Client where necessary.
• Maintain and monitor agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the contract specification.
• Regularly review and recommend potential service improvements and/or cost savings to Management.
• Take responsibility for cost control of the Cleaning and promote methods to maximise profitability & reduce costs without compromising Health & Safety, service or quality.
• Must have Right to Work in the UK.
• A Standard DBS will be completed for the successful candidate.
• Minimum of four years in a Healthcare Cleaning/Hotel Services environment
• Proven background in delivering a range of Cleaning/Hotel Services would be a pre-requisite.
• NEBOSH/IOSH Certificate would be desirable
• IH Membership, appropriate trade qualifications and recognition.
• Strong leadership and team management skills, with a passion for motivating and inspiring others.
• Knowledge of cleaning protocols and health and safety regulations.
• Ability to interpret contractual documentation and translate into working specifications.
• Business development, retention and championing new and up to date initiatives are keys to success in this role.
• Demonstrable track record of excellent client relationship management and customer-facing/partnering skills.
• Must have experience of full budgetary control to include complex fixed price or nil subsidy contracts.
• OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
• Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.