Domestic / Laundry Assistant (Homemaker)

EQ Care Group; Redhill; On-site; GBP 16,000 - 26,000; Full time

Benefits offered by this job

½ day off for birthday

Blue Light Discount Card

28 days annual leave (pro rata)

Salary advance scheme

Contributory pension

Dedicated Learning & Development

Team member rewards

Free meals on shift

Free tax review service

Refer a friend scheme

Job summary

EQ Care Group is seeking a Domestic / Laundry Assistant (Homemaker) at Willow Lodge in Redhill to maintain a clean, welcoming home-like environment for residents. You will perform domestic and laundry duties, ensuring clothing is cared for with respect and items are properly labelled.

The role supports a Household Model of Care in smaller, family-style groups, emphasizing comfort, dignity and attention to detail. Experience in housekeeping or hotel cleaning is valued.

Qualifications

• Experience in housekeeping, cleaning or laundry roles (hotel experience welcomed).
• Strong eye for detail and high standards.
• Organised and able to manage tasks efficiently.

Responsibilities

• Maintain high standards of cleanliness throughout the household.
• Carry out daily cleaning duties in bedrooms, bathrooms and communal areas.
• Wash, dry, iron and return residents’ clothing to the correct rooms.
• Ensure all clothing and personal items are clearly labelled and not misplaced.
• Organise and manage laundry processes efficiently.
• Report any maintenance or safety concerns.
• Work closely with the wider team to support residents’ needs.

Skills

Housekeeping

Cleaning

Laundry

Attention to detail

Organised

Teamwork

Job description

Domestic / Laundry Assistant (Homemaker)

Domestic / Laundry Assistant (Homemaker)

Up to £26,436 per annum (pro rata)

Up to 40 hours per week to include alternate weekends

Willow Lodge, 46 Shrewsbury Road, Redhill, Surrey, RH1 6BH

Do you love people and creating ‘home’ wherever you go? Is helping people create a clean and beautiful home important to you?

Would you like to bring your housekeeping skills into a more personal setting? If you have experience in hotel housekeeping or cleaning roles and take pride in high standards, this is an opportunity to use those skills in a more meaningful, people-focused environment.

At Willow Lodge, we work within a Household Model of Care, where people live in smaller, family-style groups. This means you will be working in a setting that feels more like a home than a large nursing home, with a strong focus on comfort, familiarity and attention to detail.

The Role

As a Homemaker, you will play a key role in maintaining a clean, safe and welcoming environment for People. You will be responsible for both domestic and laundry duties, ensuring that each household is kept to a high standard and that residents’ clothing and personal items are cared for with respect and attention. This role is essential in helping residents feel comfortable, dignified and truly at home.

Key Responsibilities

• Maintain high standards of cleanliness throughout the household
• Carry out daily cleaning duties in bedrooms, bathrooms and communal areas
• Wash, dry, iron and return residents’ clothing to the correct rooms
• Ensure all clothing and personal items are clearly labelled and not misplaced
• Organise and manage laundry processes efficiently
• Report any maintenance or safety concerns
• Work closely with the wider team to support residents’ needs

About You

• Experience in housekeeping, cleaning or laundry roles (hotel experience welcomed)
• A strong eye for detail and commitment to high standards
• Organised and able to manage tasks efficiently
• A caring and respectful approach to working in a people-focused environment
• Ability to work both independently and as part of a team
• Willingness to learn and follow best practices in infection control and hygiene

The Company and Care Home

EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. We currently have 5 beautiful new build homes open; Willow Lodge is our 6th in the portfolio. Our approach goes beyond simply meeting physical needs—we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care.

Willow Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Willow Lodge.

Benefits of working at EQ Care

• ½ day off for your birthday – start your celebrations early!
• Blue Light Discount Card – access exclusive savings and offers.
• 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.
• Salary advance scheme (Level) – access earned pay when you need it.
• Contributory pension – helping you plan for your future.
• Dedicated Learning & Development – continuous training and career growth opportunities.
• Team member rewards – recognising and celebrating your hard work.
• Free meals on shift – enjoy a meal on us while you work.
• Free tax review service – making sure you keep more of what you earn.
• Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)

Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship.

** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice