Domestic Abuse Practitioner

WOMEN'S AID FEDERATION OF ENGLAND

Coventry

On-site

GBP 30,000 - 32,000

Full time

5 days ago
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Job summary

WOMEN'S AID FEDERATION OF ENGLAND is seeking a Domestic Abuse Practitioner for Coventry to work from Valley House, with a full-time 37.5-hour week. The role involves managing a caseload, delivering 1-to-1 and group support, and supporting residents to achieve independent living within the supported accommodation setting.

The successful candidate will complete risk assessments, safety plans and support plans, lead on an underrepresented group, and liaise with partner agencies to ensure safe

Qualifications

  • Experience of supporting individuals and families in housing/supported accommodation.
  • Caseload management and group work delivery experience.
  • Knowledge of safeguarding and risk assessment desirable.

Responsibilities

  • Carry a caseload of service users, providing 1 to 1 support.
  • Provide a resettlement service for service users transitioning into their own accommodation through phone and face to face contact as required.
  • Deliver structured group work for service users.
  • Support the delivery of informal and peer support sessions for service users.
  • Ensure a safe and supportive living environment for all service users, adhering to Valley House policies and procedures.
  • Ensure all necessary initial, move in and ongoing paperwork is completed with service users within Valley House timelines.
  • Complete and review all risk assessments and support plans in partnership with service users and in line with service expectations.
  • Meet with service users as required and engage with other professionals to support the service.
  • Work towards a planned and safe end of service and ensure safeguarding compliance.
  • Input all service user information onto the Valley House Case Management System.
  • Act as named lead for an underrepresented group, undertaking outreach and awareness with other organisations.
  • Attend external events as required and participate in the on-call rota.

Job description

  • Full Time
  • Coventry
  • 2nd November 2026

Valley House

Domestic Abuse Practitioner
  • Full time 37.5 hours per week

Location: Valley House premises and/or properties

Salary: £28,000 p.a. plus on-call payments of £2,000 to £3,000 per annum (approximately)

Main Purpose of Job:

  • To offer a high-quality service to individuals and people with children living in the supported accommodation service, supporting them to achieve and sustain independent living, through 1 to 1 and groupwork delivery including the Domestic Abuse support package
  • To be responsible for moving service users into the supported accommodation
  • To be responsible for managing a caseload for people who are accessing the supported accommodation service
  • To take responsibility for completing service user risk assessments, safety plans and support plans
  • To support with resettlement for service users that have transitioned into their own accommodation as required
  • To act as a lead within the service for a specific underrepresented group (e.g. Global Minority, males, LGBT, older people, people with care and support needs)

Key Tasks and Responsibilities:

  • To carry a caseload of service users that are accessing the service, providing 1 to 1 support.
  • To provide a resettlement service for service users that have transitioned into their own accommodation through phone and face to face contact as required.
  • To deliver structured group work for service users
  • Support the delivery of informal and peer support sessions for service users.
  • To ensure a safe and supportive living environment for all service users, adhering to expected service standards and Valley House policies and procedures
  • To ensure all necessary initial, move in and ongoing paperwork is completed with service users within the Valley House timelines
  • To complete and review all risk assessments and support plans in partnership with service users and in line with service expectations
  • To meet with service users as often as required determined by the level of agreed with managers
  • To liaise and work effectively with a wide range of other professionals and agencies in support of the service use
  • To work with the service user and other appropriate professionals towards a planned and safe end of service
  • To ensure internal safeguarding policies and procedures and external requirements are adhered to
  • To ensure all service user information is captured and input onto the Valley House Case Management System
  • To act as the named lead within the service for a specific underrepresented group (e.g. global majority, males, LGBT, older people, people with care and support needs), undertaking outreach, promotion and awareness raising with other organisations
  • To attend all external events as and when required
  • To take part in the out of hours on-call rota with other staff that requires travel at short notice

Closing date: 2 November 2026, interviews will be held on 11 November 2026

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