Senior Domestic Abuse Practitioner

Glow; Stoke-on-Trent; On-site; GBP 28,000 - 36,000; Full time

Job summary

Glow is seeking a Senior Domestic Abuse Practitioner to support adults and families in our safe accommodation services in Stoke-on-Trent. You will provide focused one-to-one support to help them live free from abuse.

You will line manage staff, work with partners, and help residents access housing, benefits, and independence. DBS checks are required, and a UK driving licence is essential for field work.

Qualifications

• Experience delivering tailored support to adults and families.
• Experience safeguarding and working with complex needs.
• Experience line-managing staff and conducting appraisals/check-ins.
• Full UK driving licence and use of own vehicle for work.
• Willing to undergo DBS check.

Responsibilities

• Process referrals, identify risk and deliver tailored support.
• Line manage staff and contribute to a high-quality service.
• Collaborate with multi-agency partners and attend meetings.
• Support housing, benefits and tenancy progression.
• Assist service delivery, including rota management, on-call support, reporting and meeting targets.
• Prepare voids and ensure accommodation is ready for new arrivals.

Skills

People management

Communication skills

Safeguarding knowledge

Education

GCSE English & Maths

Domestic abuse safeguarding qualifications

Tools

Microsoft Office

Job description

As a Senior Domestic Abuse Practitioner, you’ll support adults and families living in our safe accommodation services. You’ll deliver focused and tailored one-to-one support to help them live a life free from abuse.

What you’ll do:

• Process customer referrals, identify risk and support needs, and deliver tailored practical, emotional and advocacy support for both male and female service users.
• Line manage staff and contribute to a safe, flexible, and high-quality support service.
• Work collaboratively with multi-agency partners, attending meetings (e.g. MARAC/CYP) and advocating for customers.
• Support customers with housing, benefits, tenancy responsibilities, and progression towards independence.
• Assist with service delivery, including rota management, on-call support, reporting, and meeting targets/funding requirements.
• Happy to clean and prepare voids.

Who you are:

• A good level of education such as GCSE English and maths, or equivalent.
• Experience delivering support to customers, recognising their individual needs, making sure they have access to opportunities, all while meeting set deadlines.
• Experience supporting adults with complex needs such as relationship abuse and mental health.
• Knowledge of safeguarding.
• Experience of supporting a team, completing appraisals and check-ins.
• Knowledge of housing and health and safety requirements in a safe accommodation setting.
• An understanding of domestic abuse, including the impact on those affected by it and the legal and practical remedies available to them.
• The ability to work well under pressure and in complex situations.
• Good written and verbal communication skills.
• Good computer skills.
• Domestic abuse and safeguarding qualifications.
• A full UK driving licence and use of your own vehicle for work.

The successful candidate will be required to undertake a DBS check.

We may close this vacancy early if we receive a high volume of applications. #DomesticAbuse #RelationshipAbuse #Staffordshire #JobsThatGiveBack #SeniorDomesticAbusePractitioner #GreatBenefits

INDLOW