Domestic Abuse Practitioner

Women's Aid

Wales

On-site

GBP 23,000 - 32,000

Full time

3 days ago

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Job summary

Women's Aid Wales is seeking an experienced housing/support worker to deliver 1-to-1 and group work for residents in the supported accommodation service. You will help individuals and families achieve independent living, manage a caseload, complete risk assessments, safety plans and support plans, and coordinate with external agencies.

You will lead outreach for a designated underrepresented group, attend external events, and participate in out-of-hours on-call duties, all within Valley House

Responsibilities

Carry a caseload of service users, providing 1 to 1 support.
Provide a resettlement service for service users that have transitioned into their own accommodation.
Deliver structured group work for service users.
Support the delivery of informal and peer support sessions for service users.
Ensure a safe and supportive living environment for all service users, adhering to Valley House policies and procedures.
Ensure all necessary initial, move in and ongoing paperwork is completed with service users within the Valley House timelines.
Complete and review all risk assessments and support plans in partnership with service users and in line with service expectations.
Meet with service users as often as required determined by the level of agreed with managers.
Liaise and work effectively with a wide range of other professionals and agencies in support of the service use.
Work with the service user and other appropriate professionals towards a planned and safe end of service.
Ensure internal safeguarding policies and procedures and external requirements are adhered to.
Capture all service user information onto the Valley House Case Management System.
Act as the named lead within the service for a specific underrepresented group, undertaking outreach, promotion and awareness raising with other organisations.
Attend external events as required.
Take part in the out of hours on-call rota with other staff that requires travel at short notice

Job description

To offer a high-quality service to individuals and people with children living in the supported accommodation service, supporting them to achieve and sustain independent living, through 1 to 1 and groupwork delivery including the Domestic Abuse support package
To be responsible for moving service users into the supported accommodation
To be responsible for managing a caseload for people who are accessing the supported accommodation service
To take responsibility for completing service user risk assessments, safety plans and support plans
To support with resettlement for service users that have transitioned into their own accommodation as required
To act as a lead within the service for a specific underrepresented group (e.g. Global Minority, males, LGBT, older people, people with care and support needs)

Key Tasks and Responsibilities:

To carry a caseload of service users that are accessing the service, providing 1 to 1 support.
To provide a resettlement service for service users that have transitioned into their own accommodation through phone and face to face contact as required.
To deliver structured group work for service users
Support the delivery of informal and peer support sessions for service users.
To ensure a safe and supportive living environment for all service users, adhering to expected service standards and Valley House policies and procedures
To ensure all necessary initial, move in and ongoing paperwork is completed with service users within the Valley House timelines
To complete and review all risk assessments and support plans in partnership with service users and in line with service expectations
To meet with service users as often as required determined by the level of agreed with managers
To liaise and work effectively with a wide range of other professionals and agencies in support of the service use
To work with the service user and other appropriate professionals towards a planned and safe end of service
To ensure internal safeguarding policies and procedures and external requirements are adhered to
To ensure all service user information is captured and input onto the Valley House Case Management System
To act as the named lead within the service for a specific underrepresented group (e.g. global majority, males, LGBT, older people, people with care and support needs), undertaking outreach, promotion and awareness raising with other organisations
To attend all external events as and when required
To take part in the out of hours on-call rota with other staff that requires travel at short notice